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Filter 263 vetted Lifesize Video Conferencing reviews and ratings
Reviews (1-25 of 154)
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June 29, 2020
We have been utilizing the Cloud and Room systems for over a year, and we can say wholeheartedly that they are now a vital communications tool within our business. With the ability to join a meeting from virtually anywhere and on any device, we can ensure we are attending a meeting or assisting a colleague on time every time. The browser-based calling is another awesome element, customers can join a call as a guest without needing to download anything on their laptop or desktop machines, and on a mobile device all they need to do is download the app and they are connected. With Lifesize, our team have remained connected throughout the current pandemic, ensuring the feeling of a team is retained and allowing the business to continue as close to normal as we can. The added ability to meet any of our clients or suppliers face to face over Lifesize has also proven to be extremely valuable, making negotiation and problem solving far easier, and certainly, far more efficient. We currently have our whole business using the platform, including our external consultants, which brings them into the fold of the business without the need to be in the office every day. Lifesize has been a true lifesaver during the COVID-19 period and we are eagerly looking forward to the new innovations that they will deliver in the coming months. Thank you Lifesize!
- Superb lip sync and lifelike quality 4k video.
- Share my content to my colleagues and customers in a high frame rate and 4k quality.
- Voice calls on Lifesize are crystal clear and always accessible.
- Ease of use: the Icon room systems are so easy to use, as is the computer and mobile application.
- Using Lifesize on my iPhone and iPad has been simple and highly effective.
- Connecting with Teams and Skype for business has connected everyone with ease.
- The web management platform gives me clear visibility on usage and allows me to easily manage my team and contacts.
- We would love to be able to brand our virtual meeting rooms.
- We would love to have the ability to create break out rooms from the main virtual room.
- Video voicemail would be excellent for missed calls.
May 05, 2020
Trialed Lifesize and almost immediately made the switch back to Zoom.
- There are none.
- Zero support.
- Difficult to cancel the subscription.
- The helpdesk is designed to inhibit people from being able to respond. (You'll know exactly what I mean if ever you attempt to use it!)
September 15, 2019
It is used across the entire organization, primarily for connecting remote conference rooms. We use it for smaller daily meetings, but particularly for large team (20-100) person meetings. A good example of this is our quarterly planning activities (these involve hundreds of people and take a full day). But we also use it for small 1-on-1 calls when needed.
- High definition video.
- High-quality audio.
- Price?
- Generally, it is bullet-proof.
September 13, 2019
Lifesize Video Conference systems are used throughout the North American area for all meetings, from Executive Team meetings to two-person Conference Room Calls. This use has allowed for F2F meetings without the need for travel. Last year, TGNA held 1.2 Million accumulated minutes in virtual F2F meetings across three(3) countries.
- The video display is high quality.
- Ease of use in the interface.
- Good sound quality.
- The lower end models need a more robust directory assistant.
- The dial/microphone unit is poorly designed, and has a very fragile cable which breaks quite easily.
September 13, 2019
We use LifeSize for Executive meeting between offices. We use LifeSize for external Video conferences with Customers and video depositions. We also use LifeSize for presentations and training.
- Office to Office Meeting
- Customer Meeting with the ease of connectivity, no software to load, simply open a browser to connect to the meeting
- Training and presentations
- Interconnecting to other systems
September 13, 2019
We purchased Lifesize primarily to connect with area high schools to offer dual credit courses to high school students. It has allowed us to send classes from our main college campus using a reliable, more intuitive video conferencing system than our previous systems.
Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.
Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.
- Easy to use
- Low cost
- Easy to manage accounts
- Knowledgeable and reliable sales and customer service at Lifesize
- Access to Lifesize Community, which connects other Lifesize users/clients, and gives users the ability to request features directly with the support and development teams.
- Technical support that is second to NONE!
- More screen layout options
- Ability to customize screen layouts
- ability to store ip based systems as favorites.
- Customizable recording interface--ability to change and arrange PIPs as desired
- Online training
- Self-taught
Yes - Updates are frequent and included with the subscription. Our codec, mobile and desktop apps automatically update each release. Very easy to update and fast in doing so.
I have assisted others in setting up and making calls for planning and merger coordination. The flexibility to be able to have the video conferencing anywhere you have a telephone and Ethernet connection is great. It has a great quality picture and the sound is good. The ability to have multiple locations all together is irreplaceable.
- Video quality
- Sound quality
- Easier setup
October 22, 2019
Lifesize is used across the whole organization, mainly for internal meetings as the team is spread across various regions. It is our choice of the infrastructure that creates the bridge between the teams working in various regions and various functions. We also have used LifeSize to share the same presentation across 2 rooms within the same office when we didn't fit in one room.
- Availability & reliability: we've never had issues when the system was down
- It's well known on the market and easy to get support
- It is easy to use and set up
- Sometimes when we tried using LifeSize on 2 screens & 2 sets within one room it was a bit tricky to set it up to ensure both screens display the same.
- Similar case when we displayed the presentation and were sharing screen of one of our participants. There were cases when it was tricky to get the screen sharing mode and synch it with sound.
LifeSize Video Conferencing is used for allowing lenders, branch managers, and other staff to be able to join meetings from various geographical locations. It is also used as a training tool to facilitate video conferencing without additional travel. It has minimized the traveling for meetings and allowed staff to be more productive by joining these type of events from the convenience of their own offices.
- The hardware provides very good quality audio. The satellite microphone is also used as a speaker and the touch screen navigation menu is easy to use.
- Allows for third party vendors to join by simply dialing or clicking on a link.
- Good quality video without compromising network resources. Each LifeSize call is capped at 2MB per call.
- Wish it had collaboration capabilities such as Microsoft Teams.
- It requires a client to install. Unable to join the call by simply accessing a web browser.
- It does not integrate well with other vendors such as Polycom or Crestron devices.
September 21, 2019
Currently, we are using Lifesize Video Conferencing for meetings between offices. We have 3 offices and multiple people working from home, so it makes the people who are not there in person have more of a presence.
- Video
- Voice
- User interface
- The equipment is not the best.
- The software could use some work. A lot of times the signal is busy or only voice connects when I select video.
September 14, 2019
We use it for video conferencing between remote offices. Generally speaking, it works perfectly fine and is optimized for conference room settings when it is connected to large flat-screen TVs. Where the functionality goes down a bit is for users connecting via desktop from remote locations. In those situations, users are not always able to use the screen sharing functionality. This makes for difficult moments in meetings when groups are sharing docs or views. Additionally, a big weakness and blind spot is that there is no easy way to record meetings for later viewing. Finally, better integration with the G-Suite would be nice.
- Great clarity of image
- Great in conference room settings
- Good audio quality for VoIP
- No easy way to record
- Guest access limits screen sharing
- Video quality goes down on desktops
It's no longer being used by our business. A specific department pushed to purchase this as a collaboration tool, and in the past six months, it has been used about two times, one of those being a test call.
- Calling other LifeSize systems.
- Integrating with other chat systems.
- Stability.
- General functionality, ease of use.
July 11, 2019
Our organization utilizes Lifesize Video Conferencing to link our many sites. From our board of directors across 6 counties to our health services office and their need for video chat with our outside physicians, Lifesize is a service and product that we could not function without. Even the phone-only feature is everything we need it to be by allowing us access to pre-determined conference call "rooms" that we can distribute to various departments when the need for calls arise. We especially love the mobile app available for smartphones and tablet devices when we need to meet while on the road.
- Call quality and reliability are beyond excellent! We never have to worry about dropped frames or glitching!
- The user support is next to none! If you have a question, Lifesize support is there to help, the first time, every time!
- The interface of every Lifesize system, new or old, is so user-friendly. We can demonstrate the system once and staff are ready to rock!
- I would like to see some of the point-to-point features such as far end camera control become available within meeting rooms as well.
- SMS meeting invitation right from the user portal would be amazing to have in scenarios where a lot of people are calling in.
- The system view options could be a little easier to access for quicker adjustment of what is being displayed on a call.
We use Lifesize to connect remote users to the main office and to connect satellite offices to the main office or to one another. We are a state-wide organization so this greatly cuts down on travel time. We have also used it to bring in content experts that are out of state that we wouldn't be able to bring in otherwise.
- Lifesize connects remote users
- Lifesize saves travel time
- I wish the feature for picture-in-picture (so we can see our room as well as the rooms that we are connected to) wasn't buried in the menu system. It would be nice to set it up to show it ahead of time too, so we're not fussing with settings when someone first joins in.
June 27, 2019
Lifesize is the main conferencing tool we use across the company. We do video conferencing between the different regions using the Lifesize cloud. Also, each user has their own account.
- N/A
- N/A
- N/A
- The equipment is not good and fails all the time.
- The Equipment and peripherals is very expensive.
- The app keeps crashing all the time.
- The admin portal is not easy.
- The admin page for lifesize equipment cannot be managed centrally.
June 26, 2019
We had been using Lifesize Video Conferencing for a few years, then at the beginning of 2018, we contacted the support center to see if we could add functionality. We started using Virtual Meeting Rooms, and then the recording function. It has allowed us to create a video training library that everyone is excited to use.
- The screen is very clear and easy to understand.
- The support department is very responsive and eager to walk you through new features.
- When we start a conference in our NJ office and there is a video presentation, often when our NY office joins in the presentation switches to them. This is particularly annoying when we have third parties also joining as it makes us look like we don't know what we're doing.
June 26, 2019
Lifesize is being used across the organization as a video conferencing solution with the anticipation that it will fill the need to quick, efficient conferencing with remote teams. The system allows us to have people join by PC, phone, or live in person in one of our system set up rooms. It allows for presenting video, audio, and PC presentations live.
- Multiple ways to join a call.
- Setting up reoccurring meetings is relatively easy for admins on the cloud site.
- Phone and computer apps are nicely put together and easy to use.
- Highly proprietary.
- Equipment is very costly compared to other brands.
- Lack of true Microsoft Teams integration.
- Somewhat difficult customer service.
June 26, 2019
We have daily meetings with our offshore offices and a higher quality video conferencing experience was desired for these meetings.
- High quality video conference
- Easy connectivity from a web browser
- I really don't have any suggestions, overall it has worked for us.
Lifesize is a great took for our organization and it is our primary VTC service. We use the service not just for video but for phone conferences as well. Also, it is used during a company-wide meeting for non-local employees which allows them to view the presentations on the screen and they can follow along and see the presenter(s) as well.
- When you send out a meeting invite to an external contact, they are not required to sign up, it just wants your name and maybe your email address.
- The app on iPhone and Android work great and works seamlessly.
- Easy to train employees on how to utilize the service .
- The best feature to is that it allows any user to share their screen during a meeting.
- International users have experienced spotty/jittery sound and video.
- Connecting to meetings that are on different conferencing services is very clunky and not end user friendly.
- Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.
June 26, 2019
Lifesize is used across our entire organization. It is the key tool for the success of our work from home program, allowing employees to work remotely while still keeping in touch. Also, a key tool as we have remote locations in 7 states. Allows us to conference in colleagues without having to travel. We also use it to facilitate new employee onboarding and orientation.
- Easy set up
- Addresses are in the system, easy to look up a participant and connect with them.
- Great audio/video presentation quality
- With multiple participants on a single call, the speaker's video is enlarged on the screen to highlight who is talking. Nice.
- On occasion, the video drops, probably our Internet connection issue.
- Sometimes we have to reboot for an unknown issue. That usually fixes problem though.
September 25, 2018
We are a local radio station that covers high school sports in our area, predominantly football. We use Lifesize Video Conferencing for player interviews and meetings while one group is at one game and another group is covering a different game. With player interviews, it helps us record dialogue and easily pull a quote to post to our social media page. Though we use it on a small scale, Lifesize Video Conferencing helps collaborate our work together; this is essential when you have a representative at 17 different high school football games each Friday night.
- Encrypted Communications: Competing against other newspapers and stations is tough. Lifesize Video Conferencing helps us keep our content original and encrypted.
- Multiple Screen Sharing: Before, our preferred method of contact was a text message or a FaceTime call. This program allows us to share the same video chat with multiple sources. We've streamed interviews across 4 different games and given live in-game updates - that's something our competitors can never touch us with.
- Sharable Content: Our meetings and interviews can be recorded and shared amongst our other team members or with the public through social media.
- IT Support: Set up and customer service wasn't the easiest to deal with. After finally getting through the initial setup, everything else was smooth sailing.
- Marketing Approach: It's not meant for everyone. We were simply sold a piece of hardware which was a risk but ultimately it met our business needs. Make sure that it fits your brand for what you're attempting to accomplish.
September 05, 2018
We have five locations across three states, as well as many remote workers. LifeSize offers a way for us to easily have all of our employees join video meetings together, regardless if there are 20 people together in a large conference room using a room system, or if it is a remote worker connecting via their smart phone or tablet.
Additionally, the LifeSize support team has been fantastic in working through optimizing our system over the years. They definitely have a more customer-focused approach than larger vendors or services such as Skype.
The chat functionality is still immature compared to competing group productivity platforms, such as Slack. Would really love to see LifeSize beef up those types of features to make it truly a single platform that can provide robust instant messaging (including rich text, images, etc.) and better notifications for desktop users, in addition to the great video experience that LifeSize is known for.
If you work in small ad-hoc teams, LifeSize may be a little expensive or not offer the right balance of video-to-other collaboration-type communication features, such as robust chat and file sharing.However, if you work in an environment with larger teams spread out that also need to connect with individuals wherever they might be, then LifeSize is a solid consideration. It offers relatively platform-agnostic high quality video meetings with screen sharing and recording as the
- LifeSize happened to be one of the solutions we were able to pitch in easily, as it moved from a complete H.323 system to a cloud solution thanks to the Lifesize cloud. This allowed users to do their Video Conference calls without spending additional money on dedicated lines for your Video Conference.
- Easy setup and use of devices they really try to make it easy on users
- I dislike that they are no longer making the Team/Room 220's. I am not a fan of the Icon editions that are replacing the Team/Room 220's for my classrooms and conference rooms. I do not like, when I remote into the codecs, that the layout is very limited compared to the Team/Room 220's. I can no longer see if someone is in the room or able to access the remote control or adjust the cameras. Because we are not using the "Cloud" with our codecs, users are no longer able to access a directory. The remote control looks almost like the Apple TV remote, which has very few buttons with no labels on it. My users, who are not very tech savvy, would rather not use the equipment unless some else sets it up for them.
- Software for computers could be more robust. One thing I would like to see is a way to click on one of the video streams to just see it large and be able to toggle which screen I want to see myself, instead of the software deciding which one should be the focus point based on who is talking.
Our entire organization uses Lifesize daily, both for scheduled meetings and for ad-hoc meetings. We use it mainly for meetings with external parties such as our customers, partners, and distributors. As we are based out of Stockholm and many of our customers sit in cities outside of Stockholm, Lifesize provides us with a solution to keep close contact with our customers without the need for travel saving us both time and money.
- Lifesize provides a simple and intuitive GUI which makes it easy to use even for non-experienced users.
- We have many meetings with first time Lifesize Cloud users and all of them have been happy with the easy way of dialing into a meeting with any type of device they have been using.
- Very good integrations with Skype for Business, Microsoft Teams, Google Meet, Slack, HipChat and others making it easy for the customers to continue using the preferred calendar/chat software and still be able to have the quality and security of a Lifesize video meeting.
- The licensing could be more flexible, specially for smaller companies that may have use of only a handful of licenses were the Premium 10 is to expensive and a Fast Start doesn't include all interesting features.
- The possibility to have only one portal/login for all our Lifesize customers instead of having to create a login for each and every one of our customers would be highly appreciated.
- Also to be able to pair the video systems to the Cloud before sending the system out to the customer would be a powerful tool.
We use the Lifesize Video Conferencing across the whole organization. We use it to have a conference calls internally between departments and colleagues, especially for remote teams and for the conference calls with clients as well. We have been using also some other video conferencing tools like Skype and Zoom for a few years by now and now we've been using mostly Lifesize Video Conferencing during the last year.
- It is secure and enterprise ready, so when we have calls with our enterprise clients, we do not have any problems with using the Lifesize Video Conferencing
- It integrates with Skype for Business and Slack which is great
- Video quality is very very good and it makes online communication more productive and enjoyable
- 24/7 technical support
- Lifesize Video Conferencing has limited number of participants which is 50. We've never needed more, but you never know.. Zoom Meetings for example allows 500 participants
- Price is high for video conferencing software. It starts at $29 per user per month
- It is not very popular, so many of our clients do not know this software
June 26, 2018
Our company utilizes a Lifesize Express 220 as our main video conferencing system at our headquarters. We typically use the system to connect to video conference centers around the world, and our primary business model is to connect attorneys to witnesses near our area so they can see and hear participants remotely from anywhere in the world.
- Great quality video both sending and receiving. This unit records in high definition at 60 frames per second, and the picture is fantastic if connecting to other Lifesize units with similar capabilities. The system also supports 1080p60 monitors, so the picture quality on our end is great as well
- Audio quality is excellent with the system's utilization of a room microphone for our conference room table. Other mics with greater mic radius are available, but I appreciate that the default microphone works well for our 12 person conference room
- The system has great compatibility with some of the newer web conferencing bridges such as Zoom. As many of our clients wish to connect via a personal computer, the system works great with the Zoom bridge as well as Lifesize's own cloud bridge (which I have little experience with but has worked well in the limited instances I've utilized it)
- The system sometimes has compatibility issues with older hardware, but there are far fewer instances of problems lately
- I have not been able to get URL dialing to work as the system wants to default to SIP calls when I do almost entirely H323, and H323 only seems to work with IP addresses despite not having a similar problem on my Polycom systems
- The web panel is Flash-based, so it requires an older web browser or some tweaks to Chrome to work properly
- Upgrades are difficult and expensive, but so far we have not needed to upgrade all that often
Lifesize Video Conferencing Scorecard Summary
Feature Scorecard Summary
What is Lifesize Video Conferencing?
Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.
Some key features include:
- Interoperable cloud video offering
- Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
- Consistent experience across devices
- Search-based directory with name-based dialing
- Instant and scheduled meetings
- Schedule meetings from Google Calendar or Microsoft Outlook
- One-on-one and group calls
- One-on-one chat and group chat in a meeting room
- Share your desktop or a specific application
- Up to 50 live participants in HD video
- Unlimited audio-only calls included for users and guests in more than 50 countries
- Record and share video calls instantly with Lifesize Cloud Amplify
- Skype for Business support
- Web-based app support via our Lifesize Cloud Web App
- Desktop app support
- Mobile app support
Lifesize Video Conferencing Screenshots
Lifesize Video Conferencing Videos (7)
Lifesize Video Conferencing Integrations
Lifesize Video Conferencing Competitors
Lifesize Video Conferencing Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Plus | $14.95 per user/month | Call for pricing |
| Enterprise | $12.95 per user/month | Call for pricing |
| Standard | $16.95 per user/month | Call for pricing |
With every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling
Lifesize Video Conferencing Support Options
| Free Version | Paid Version | |
|---|---|---|
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Video Tutorials / Webinar | ||
| Phone |
Lifesize Video Conferencing Technical Details
| Deployment Types: | On-premise, SaaS |
|---|---|
| Operating Systems: | Windows, Mac |
| Mobile Application: | Apple iOS, Android |
| Supported Countries: | Americas, EMEA, APAC |
| Supported Languages: | English, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese |