Reviews (1-25 of 152)
- Availability & reliability: we've never had issues when the system was down
- It's well known on the market and easy to get support
- It is easy to use and set up
- Sometimes when we tried using LifeSize on 2 screens & 2 sets within one room it was a bit tricky to set it up to ensure both screens display the same.
- Similar case when we displayed the presentation and were sharing screen of one of our participants. There were cases when it was tricky to get the screen sharing mode and synch it with sound.
- The hardware provides very good quality audio. The satellite microphone is also used as a speaker and the touch screen navigation menu is easy to use.
- Allows for third party vendors to join by simply dialing or clicking on a link.
- Good quality video without compromising network resources. Each LifeSize call is capped at 2MB per call.
- Wish it had collaboration capabilities such as Microsoft Teams.
- It requires a client to install. Unable to join the call by simply accessing a web browser.
- It does not integrate well with other vendors such as Polycom or Crestron devices.
- The video display is high quality.
- Ease of use in the interface.
- Good sound quality.
- The lower end models need a more robust directory assistant.
- The dial/microphone unit is poorly designed, and has a very fragile cable which breaks quite easily.
Any video conference room venue larger than the above will not work well, as the video oom is largely limited to a low-level of magnification, and the audio capability fails at about 20 ft. from the main unit.
- Office to Office Meeting
- Customer Meeting with the ease of connectivity, no software to load, simply open a browser to connect to the meeting
- Training and presentations
- Interconnecting to other systems
Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.
- Easy to use
- Low cost
- Easy to manage accounts
- Knowledgeable and reliable sales and customer service at Lifesize
- Access to Lifesize Community, which connects other Lifesize users/clients, and gives users the ability to request features directly with the support and development teams.
- Technical support that is second to NONE!
- More screen layout options
- Ability to customize screen layouts
- ability to store ip based systems as favorites.
- Customizable recording interface--ability to change and arrange PIPs as desired
- Call quality and reliability are beyond excellent! We never have to worry about dropped frames or glitching!
- The user support is next to none! If you have a question, Lifesize support is there to help, the first time, every time!
- The interface of every Lifesize system, new or old, is so user-friendly. We can demonstrate the system once and staff are ready to rock!
- I would like to see some of the point-to-point features such as far end camera control become available within meeting rooms as well.
- SMS meeting invitation right from the user portal would be amazing to have in scenarios where a lot of people are calling in.
- The system view options could be a little easier to access for quicker adjustment of what is being displayed on a call.
- Lifesize connects remote users
- Lifesize saves travel time
- I wish the feature for picture-in-picture (so we can see our room as well as the rooms that we are connected to) wasn't buried in the menu system. It would be nice to set it up to show it ahead of time too, so we're not fussing with settings when someone first joins in.
- The equipment is not good and fails all the time.
- The Equipment and peripherals is very expensive.
- The app keeps crashing all the time.
- The admin portal is not easy.
- The admin page for lifesize equipment cannot be managed centrally.
- The screen is very clear and easy to understand.
- The support department is very responsive and eager to walk you through new features.
- When we start a conference in our NJ office and there is a video presentation, often when our NY office joins in the presentation switches to them. This is particularly annoying when we have third parties also joining as it makes us look like we don't know what we're doing.
- Multiple ways to join a call.
- Setting up reoccurring meetings is relatively easy for admins on the cloud site.
- Phone and computer apps are nicely put together and easy to use.
- Highly proprietary.
- Equipment is very costly compared to other brands.
- Lack of true Microsoft Teams integration.
- Somewhat difficult customer service.
- When you send out a meeting invite to an external contact, they are not required to sign up, it just wants your name and maybe your email address.
- The app on iPhone and Android work great and works seamlessly.
- Easy to train employees on how to utilize the service .
- The best feature to is that it allows any user to share their screen during a meeting.
- International users have experienced spotty/jittery sound and video.
- Connecting to meetings that are on different conferencing services is very clunky and not end user friendly.
- Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.
- Easy set up
- Addresses are in the system, easy to look up a participant and connect with them.
- Great audio/video presentation quality
- With multiple participants on a single call, the speaker's video is enlarged on the screen to highlight who is talking. Nice.
- On occasion, the video drops, probably our Internet connection issue.
- Sometimes we have to reboot for an unknown issue. That usually fixes problem though.
- Lifesize provides a simple and intuitive GUI which makes it easy to use even for non-experienced users.
- We have many meetings with first time Lifesize Cloud users and all of them have been happy with the easy way of dialing into a meeting with any type of device they have been using.
- Very good integrations with Skype for Business, Microsoft Teams, Google Meet, Slack, HipChat and others making it easy for the customers to continue using the preferred calendar/chat software and still be able to have the quality and security of a Lifesize video meeting.
- The licensing could be more flexible, specially for smaller companies that may have use of only a handful of licenses were the Premium 10 is to expensive and a Fast Start doesn't include all interesting features.
- The possibility to have only one portal/login for all our Lifesize customers instead of having to create a login for each and every one of our customers would be highly appreciated.
- Also to be able to pair the video systems to the Cloud before sending the system out to the customer would be a powerful tool.
- Simple installation.
- Quality of camera.
- Clean interface.
- [Would like to have] auto zoom functionality for whomever is speaking.
- Sometimes when starting up a video conference it can be a little slow.
- No longer making the team/rooms 220.
I like that it has multiple applications for a variety of devices, such as iOS, Android, Windows, MacOS, web browsers, etc. Again, this just speaks to the program's ease-of-use and offers day-to-day usability.
It solves the problem of communication by allowing one to create a team meeting and have all team members join in the most formal way possible.
Lifesize is available across all platforms like Windows and Android so anyone can use it anywhere by just logging in to their life-size account.
- First of all, video calls as well as video conferencing. I think it is [quite stabel] and does not lag much. One can join the video meeting just by using the extension of the teammate. One can record the video chat as well; that is a nice feature to have.
- Audio conferencing, as well as the feature of being able to mute the microphone when needed.
- Chatting and scheduling meetings of any type: audio, video or chat.
- Screen sharing is quite a good feature.
- Recorded video can only be played through the browser and is not saved on the local directory. It should have the functionality to save the recording in the local storage as well.
- It should show a list of people in the same organization. Instead, you have to add them manually.
- Android app has fewer features than the desktop. They should improve this too.
It is less appropriate for casual calls.
- Google extension works well.
- Calling in additional users is fairly simple.
- Audio link works well.
- Sometimes the connection is bad but that could have sometimes to do with the connectivity.
- Making it easier to add people to the call.
- Maybe more options on the dashboard.
- Encrypted Communications: Competing against other newspapers and stations is tough. Lifesize Video Conferencing helps us keep our content original and encrypted.
- Multiple Screen Sharing: Before, our preferred method of contact was a text message or a FaceTime call. This program allows us to share the same video chat with multiple sources. We've streamed interviews across 4 different games and given live in-game updates - that's something our competitors can never touch us with.
- Sharable Content: Our meetings and interviews can be recorded and shared amongst our other team members or with the public through social media.
- IT Support: Set up and customer service wasn't the easiest to deal with. After finally getting through the initial setup, everything else was smooth sailing.
- Marketing Approach: It's not meant for everyone. We were simply sold a piece of hardware which was a risk but ultimately it met our business needs. Make sure that it fits your brand for what you're attempting to accomplish.
Our initial setup was difficult, and we had to work around other workers who are technologically impaired, per se. The support team provided to us was mostly unresponsive, but we managed in spite of it.
We have five locations across three states, as well as many remote workers. LifeSize offers a way for us to easily have all of our employees join video meetings together, regardless if there are 20 people together in a large conference room using a room system, or if it is a remote worker connecting via their smart phone or tablet.
Additionally, the LifeSize support team has been fantastic in working through optimizing our system over the years. They definitely have a more customer-focused approach than larger vendors or services such as Skype.
The chat functionality is still immature compared to competing group productivity platforms, such as Slack. Would really love to see LifeSize beef up those types of features to make it truly a single platform that can provide robust instant messaging (including rich text, images, etc.) and better notifications for desktop users, in addition to the great video experience that LifeSize is known for.
If you work in small ad-hoc teams, LifeSize may be a little expensive or not offer the right balance of video-to-other collaboration-type communication features, such as robust chat and file sharing.However, if you work in an environment with larger teams spread out that also need to connect with individuals wherever they might be, then LifeSize is a solid consideration. It offers relatively platform-agnostic high quality video meetings with screen sharing and recording as the
- LifeSize happened to be one of the solutions we were able to pitch in easily, as it moved from a complete H.323 system to a cloud solution thanks to the Lifesize cloud. This allowed users to do their Video Conference calls without spending additional money on dedicated lines for your Video Conference.
- Easy setup and use of devices they really try to make it easy on users
- I dislike that they are no longer making the Team/Room 220's. I am not a fan of the Icon editions that are replacing the Team/Room 220's for my classrooms and conference rooms. I do not like, when I remote into the codecs, that the layout is very limited compared to the Team/Room 220's. I can no longer see if someone is in the room or able to access the remote control or adjust the cameras. Because we are not using the "Cloud" with our codecs, users are no longer able to access a directory. The remote control looks almost like the Apple TV remote, which has very few buttons with no labels on it. My users, who are not very tech savvy, would rather not use the equipment unless some else sets it up for them.
- Software for computers could be more robust. One thing I would like to see is a way to click on one of the video streams to just see it large and be able to toggle which screen I want to see myself, instead of the software deciding which one should be the focus point based on who is talking.
We generally pitch in VC as a solution to recover your travel costs and make sure that you get your Return On Investment from the savings in time, energy and money that will result in business productivity.
However, with Lifesize, we also pitch in the savings customers get by going ahead with the cloud, and not just the endpoints.
- It is secure and enterprise ready, so when we have calls with our enterprise clients, we do not have any problems with using the Lifesize Video Conferencing
- It integrates with Skype for Business and Slack which is great
- Video quality is very very good and it makes online communication more productive and enjoyable
- 24/7 technical support
- Lifesize Video Conferencing has limited number of participants which is 50. We've never needed more, but you never know.. Zoom Meetings for example allows 500 participants
- Price is high for video conferencing software. It starts at $29 per user per month
- It is not very popular, so many of our clients do not know this software
Lifesize Video Conferencing Scorecard Summary
Feature Scorecard Summary
About Lifesize Video Conferencing
Some key features include:
- Interoperable cloud video offering
- Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
- Consistent experience across devices
- Search-based directory with name-based dialing
- Instant and scheduled meetings
- Schedule meetings from Google Calendar or Microsoft Outlook
- One-on-one and group calls
- One-on-one chat and group chat in a meeting room
- Share your desktop or a specific application
- Up to 50 live participants in HD video
- Unlimited audio-only calls included for users and guests in more than 50 countries
- Record and share video calls instantly with Lifesize Cloud Amplify
- Skype for Business support
- Web-based app support via our Lifesize Cloud Web App
- Desktop app support
- Mobile app support
Lifesize Video Conferencing Screenshots
Lifesize Video Conferencing Videos (7)
Lifesize Video Conferencing Integrations
Lifesize Video Conferencing Competitors
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
|Plus||$14.95 per user/month||Call for pricing|
|Enterprise||$12.95 per user/month||Call for pricing|
|Standard||$16.95 per user/month||Call for pricing|
With every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling
Lifesize Video Conferencing Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Lifesize Video Conferencing Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Mac|
|Mobile Application:||Apple iOS, Android|
|Supported Countries:||Americas, EMEA, APAC|
|Supported Languages:||English, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese|