TrustRadius
Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.https://media.trustradius.com/product-logos/FI/7l/CTRQWR3WTSJK.JPEGRock solid, High-def conferencing for multi-site distributed companies.It is used across the entire organization, primarily for connecting remote conference rooms. We use it for smaller daily meetings, but particularly for large team (20-100) person meetings. A good example of this is our quarterly planning activities (these involve hundreds of people and take a full day). But we also use it for small 1-on-1 calls when needed.,High definition video. High-quality audio.,Price? Generally, it is bullet-proof.,9,Higher-fidelity conversations. Fewer audio/video problems (when the system is well configured).,9,Zoom, Cisco Webex Calling, Google Voice and GoToMeeting,I'm not an IT pro, so can't comment on this.Video Conference capabilities with the Lifesize unitsLifesize Video Conference systems are used throughout the North American area for all meetings, from Executive Team meetings to two-person Conference Room Calls. This use has allowed for F2F meetings without the need for travel. Last year, TGNA held 1.2 Million accumulated minutes in virtual F2F meetings across three(3) countries.,The video display is high quality. Ease of use in the interface. Good sound quality.,The lower end models need a more robust directory assistant. The dial/microphone unit is poorly designed, and has a very fragile cable which breaks quite easily.,8,As mentioned earlier, by having over 1.2 million minutes of F2F meetings, the costs for travel-related meetings has dropped, More F2F meetings have allowed more frequent meetings and improved collaboration. Less time traveling has equaled to more time working, which directly translates into a more productive workforce.,9,Polycom RealPresence Group Series,Lifesize units are simple to maintain, both in terms of updates to the firmware as well as the hardware. The units are easy to train users on, as the interface is clean, simple and fairly intuitive. Troubleshooting is also easy, as the units are robust with the exception of the data cable.LifeSize easy conferencingWe use LifeSize for Executive meeting between offices. We use LifeSize for external Video conferences with Customers and video depositions. We also use LifeSize for presentations and training.,Office to Office Meeting Customer Meeting with the ease of connectivity, no software to load, simply open a browser to connect to the meeting Training and presentations,Interconnecting to other systems,10,Travel costs Increased knowledge transfer with all departments with in-house training,10,,Simple to manage, works well. The most important thing is the system works and just about anyone can connect to a meeting with ease.,2,Video conference calling Joining an External WEBEx type meeting with clients presentations using your laptop and demonstrating software,Offer Webinars to client and customers Training,10,connecting to outside WEB conferencing platforms prioviding vidoe call depositions when a person could be be present in person,70,Zoom Video Webinar, FreeConferenceCall.com, TeamViewer,No,I don't think I would change much. I would include the same areas of concern in the process. Evaluating the reliability of the product. Getting references from companies that use the product on a daily basis. Opting for a proof of concept to thoroughly testing the product and put it through it paces. Verifying all the capabilities of the product to ensure it meets our company needs and verifying the security of the product.,Price Product Features Product Usability Product Reputation Vendor Reputation Third-party Reviews,Implemented in-house Third-party professional services,No,Change management was minimal,scheduling all 3 conference rooms t the same time avoiding down time,Yes,10,No,We had an issue where the unit was connecting to a meeting room, bu then the phone would not work, no volume control, no camera control, nothing. But when you hung up form the call the phone started working again. Support walked up through a reset, firmware update, everything they could think of. they sent us a replacement phone as well. Finally they sent us a cable which was the cause of the issue, then then sent us a spare cable if we ever experienced the issue in the future.,phone display On-screen menus,connecting to a remote video conference system,Yes,10Lifesize Icon and Lifesize Cloud Rocks!We purchased Lifesize primarily to connect with area high schools to offer dual credit courses to high school students. It has allowed us to send classes from our main college campus using a reliable, more intuitive video conferencing system than our previous systems. Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.,Easy to use Low cost Easy to manage accounts Knowledgeable and reliable sales and customer service at Lifesize Access to Lifesize Community, which connects other Lifesize users/clients, and gives users the ability to request features directly with the support and development teams. Technical support that is second to NONE!,More screen layout options Ability to customize screen layouts ability to store ip based systems as favorites. Customizable recording interface--ability to change and arrange PIPs as desired,9,Students have opportunities to learn without physically coming to our campus. We have saved money bringing in guest lecturers to classes without paying travel expenses. We used this recently for a mandatory orientation meeting with area high school instructors who teach dual credit for our institution. All of the participants, and sites of participants were able to connect eeasily and without issue.,10,Polycom,Polycom RealPresence Group Series,N/A,4,Distance Learning - Dual Credit to area High School Students Virtual office hours Training and communicating with outside vendors Simple, fast Lecture Capture,Letting area high schools to leverage our cloud account to be able to teach subjects to other high schools when enrollment at those schools doe snot have enough interest in certain classes. When this system grows, I can see us using it as a tool to communicate in person to off-campus employees.,10,Lecture capturing was something we ran into by mistake, but the cloud client on the PC over at academic technology is being used to capture lectures that need to be done quickly and easily. We hadn't planned on using the system for virtual office hours, but this summer, it has been a smashing success.,5,Adobe Photoshop, Adobe Illustrator CC, Microsoft Access, EventPro Software,Yes,I would not change a thing. We found the right solution to our need with Lifesize.,Price Product Features Product Reputation Third-party Reviews,Implemented in-house,No,Change management was minimal,NONE!,Online training Self-taught,10,We implement this system with many faculty and staff members throughout each semester. It is very easy for us to train those folks. One of the best things about this product is the ease of use.,9,We installed our Lifesize unit on a portable cart, so it is flexible to go anywhere on our campus. We also use the system with web-cameras attached to our integrated classroom PCs. We did develop a sheet of requirements for area high schools with best practices on their end. Those were: Hard wired internet connection, PC specifications form the Lifesize website, and a hard wired connection of the computer to the display device.,No - we have not done any customization to the interface,No - the product does not support adding custom code,We set up a Gmail calendar to work with the scheduling of the device. Calendar integration was flawless and easy to set up. We bought decent quality web cameras that had good video and great microphones to use in rooms where we needed a one-off meeting to another site. Better microphones enabled better audio quality. Don't skimp on the quality when using web-cameras--you get what you pay for!,No,10,No,We had an issue with a connection to a third party site. After my support call, they continued to try to connect with the third party system, and eventually found that the firewall at the third party was rejecting our IP address. Once we found that out, the IT folks at the location added our IP and we were able to connect..It was nice not having to stay on the phone for 30-60 minutes while the technicians determined the issue.,Making calls is very easy. Dialing other sites is as easy as typing in the code of the other unit Ability to keep a local address book as well as add favorite sites is great,NONE!,Yes,10,8,10,10,N/A,N/A,,,N/A,10,9,N/A,N/A,Yes,N/A,N/A,No,NoFor large or small businesses, Lifesize is the product you're looking for!Our organization utilizes Lifesize Video Conferencing to link our many sites. From our board of directors across 6 counties to our health services office and their need for video chat with our outside physicians, Lifesize is a service and product that we could not function without. Even the phone-only feature is everything we need it to be by allowing us access to pre-determined conference call "rooms" that we can distribute to various departments when the need for calls arise. We especially love the mobile app available for smartphones and tablet devices when we need to meet while on the road.,Call quality and reliability are beyond excellent! We never have to worry about dropped frames or glitching! The user support is next to none! If you have a question, Lifesize support is there to help, the first time, every time! The interface of every Lifesize system, new or old, is so user-friendly. We can demonstrate the system once and staff are ready to rock!,I would like to see some of the point-to-point features such as far end camera control become available within meeting rooms as well. SMS meeting invitation right from the user portal would be amazing to have in scenarios where a lot of people are calling in. The system view options could be a little easier to access for quicker adjustment of what is being displayed on a call.,10,We have twelve offices spanning six counties and Lifesize helps us reduce travel costs by allowing people to meet effectively from miles away! Lifesize makes it so easy for our individual IT team to meet regularly without needing to be at the same location. We all work at various sites and it's nice knowing that we can meet in a pinch no matter where we are. Our board members LOVE how easy Lifesize makes it to present quarterly and annual reports on earnings. No more scheduling nightmares!,10,Skype,As an IT professional managing our agency's video conferencing needs, my top priority is making sure that meetings are ready to go when they're supposed to be. No waiting for ten or fifteen minutes for people on each end to try and connect and troubleshoot their issues. Lifesize just works! I can demonstrate the system to a user and by the end of the meeting, they're asking how to use other functions because of how easy it was to get connected. Video quality, reliability, and functionality are the key areas of importance for us and Lifesize has delivered big time on every one of them!Great, but expensiveWe use Lifesize to connect remote users to the main office and to connect satellite offices to the main office or to one another. We are a state-wide organization so this greatly cuts down on travel time. We have also used it to bring in content experts that are out of state that we wouldn't be able to bring in otherwise.,Lifesize connects remote users Lifesize saves travel time,I wish the feature for picture-in-picture (so we can see our room as well as the rooms that we are connected to) wasn't buried in the menu system. It would be nice to set it up to show it ahead of time too, so we're not fussing with settings when someone first joins in.,8,Reduced travel costs, but It's very expensive to buy the equipment and even more expensive to maintain. I'm not sure what we're getting out of the expensive yearly fee. Increases flexibility,5,Zoom,Our internet connection must be broadband.Lifesize lost the competition over other products like ZoomLifesize is the main conferencing tool we use across the company. We do video conferencing between the different regions using the Lifesize cloud. Also, each user has their own account.,N/A N/A N/A,The equipment is not good and fails all the time. The Equipment and peripherals is very expensive. The app keeps crashing all the time. The admin portal is not easy. The admin page for lifesize equipment cannot be managed centrally.,1,As every video conference tool, Lifesize helps to avoid the global gap between departments.,1,Zoom,Centralized management of devices is something missing on Lifesize that is definitely a must for every IT department. Troubleshooting is not easy as well.Lifesize is easy and versatile.We had been using Lifesize Video Conferencing for a few years, then at the beginning of 2018, we contacted the support center to see if we could add functionality. We started using Virtual Meeting Rooms, and then the recording function. It has allowed us to create a video training library that everyone is excited to use.,The screen is very clear and easy to understand. The support department is very responsive and eager to walk you through new features.,When we start a conference in our NJ office and there is a video presentation, often when our NY office joins in the presentation switches to them. This is particularly annoying when we have third parties also joining as it makes us look like we don't know what we're doing.,9,Lifesize definitely adds to our firm's productivity as it allows for our multiple office locations to fully participate in firm meetings and events. It also allows those who may be outside the office to join as well using the VMR feature. Now our partners and staff don't have to worry about missing important meetings even when they can't be there. As long as they have access to a computer they can still fully participate.,9,,Not an IT pro.High End Video/Conferencing Solution being replaced by Microsoft Teams!Lifesize is being used across the organization as a video conferencing solution with the anticipation that it will fill the need to quick, efficient conferencing with remote teams. The system allows us to have people join by PC, phone, or live in person in one of our system set up rooms. It allows for presenting video, audio, and PC presentations live.,Multiple ways to join a call. Setting up reoccurring meetings is relatively easy for admins on the cloud site. Phone and computer apps are nicely put together and easy to use.,Highly proprietary. Equipment is very costly compared to other brands. Lack of true Microsoft Teams integration. Somewhat difficult customer service.,2,Reduced travel for meetings. Ability to participate in a broader base of meetings.,3,Logitech Rally, Microsoft Teams and Skype for Business (formerly Lync),End user training is a big one. Unfortunately, with both Teams and Lifesize filling similar roles, it has become increasingly redundant. Recent updates have made keeping up with equipment models confusing. Very proprietary and sometimes difficult to troubleshoot.My LifeSize Video Conferences ExperiencesWe have daily meetings with our offshore offices and a higher quality video conferencing experience was desired for these meetings.,High quality video conference Easy connectivity from a web browser,I really don't have any suggestions, overall it has worked for us.,8,Primarily provided a high-quality meeting between offshore offices where previously we would have communication problems during the calls.,8,Google Hangouts, GoToMeeting and Skype for Business (formerly Lync),The biggest concern as an administrator is call quality—not having choppy audio or video and not having calls drop. We have had very little problem from this perspective.Lifesize is a great product.Lifesize is a great took for our organization and it is our primary VTC service. We use the service not just for video but for phone conferences as well. Also, it is used during a company-wide meeting for non-local employees which allows them to view the presentations on the screen and they can follow along and see the presenter(s) as well.,When you send out a meeting invite to an external contact, they are not required to sign up, it just wants your name and maybe your email address. The app on iPhone and Android work great and works seamlessly. Easy to train employees on how to utilize the service . The best feature to is that it allows any user to share their screen during a meeting.,International users have experienced spotty/jittery sound and video. Connecting to meetings that are on different conferencing services is very clunky and not end user friendly. Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.,8,Training users on how to use the software is quick and easy. Calling abroad saves a good chunk of money for both the end user and company. Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.,9,,The main concern is communication with people abroad. This can be just video, just phone or both as the connection can cut off and get a choppy picture. I do like how easy it is to train people on it but it is hard to get them away from the previous VTC software/devices that they are accustomed to.LifeSize ReviewLifeSize Video Conferencing is used for allowing lenders, branch managers, and other staff to be able to join meetings from various geographical locations. It is also used as a training tool to facilitate video conferencing without additional travel. It has minimized the traveling for meetings and allowed staff to be more productive by joining these type of events from the convenience of their own offices.,The hardware provides very good quality audio. The satellite microphone is also used as a speaker and the touch screen navigation menu is easy to use. Allows for third party vendors to join by simply dialing or clicking on a link. Good quality video without compromising network resources. Each LifeSize call is capped at 2MB per call.,Wish it had collaboration capabilities such as Microsoft Teams. It requires a client to install. Unable to join the call by simply accessing a web browser. It does not integrate well with other vendors such as Polycom or Crestron devices.,9,We have been able to reduce travel costs to meet with customers and vendors. Increased productivity by minimizing time spent on travel between sites. Has allowed for working more efficiently by hosting meetings including training sessions via video conferencing.,8,Skype for Business (formerly Lync) and Cisco Webex Calling,LifeSize is a product that has improved some of our daily operations in the sense that has increased productivity and allowed for video conferencing between departments. The interoperability has been easy to adapt to since its all done through either the endpoint or the client console. Support is very helpful whenever we have needed assistance.LifeSize review from 3 years' perspectiveLifesize is used across the whole organization, mainly for internal meetings as the team is spread across various regions. It is our choice of the infrastructure that creates the bridge between the teams working in various regions and various functions. We also have used LifeSize to share the same presentation across 2 rooms within the same office when we didn't fit in one room.,Availability & reliability: we've never had issues when the system was down It's well known on the market and easy to get support It is easy to use and set up,Sometimes when we tried using LifeSize on 2 screens & 2 sets within one room it was a bit tricky to set it up to ensure both screens display the same. Similar case when we displayed the presentation and were sharing screen of one of our participants. There were cases when it was tricky to get the screen sharing mode and synch it with sound.,7,Simple access to discuss various topics 1 platform to host internal conversations Easy to use the software, no lost time in the setup,10,,I am not an IT managerLifesize Video Conferencing is a great tool!Currently, we are using Lifesize Video Conferencing for meetings between offices. We have 3 offices and multiple people working from home, so it makes the people who are not there in person have more of a presence.,Video Voice User interface,The equipment is not the best. The software could use some work. A lot of times the signal is busy or only voice connects when I select video.,7,It has made communication and face to face interactions better between offices easy. Instead of just hearing a voice, I am able to see the person and make the conversation more personal. With video conferencing, it creates more of a team environment so team meetings are much more collaborative.,8,Microsoft Teams and Skype for Business (formerly Lync)Great video conferencing, but does not replace top of the market screen sharing solutionsWe use it for video conferencing between remote offices. Generally speaking, it works perfectly fine and is optimized for conference room settings when it is connected to large flat-screen TVs. Where the functionality goes down a bit is for users connecting via desktop from remote locations. In those situations, users are not always able to use the screen sharing functionality. This makes for difficult moments in meetings when groups are sharing docs or views. Additionally, a big weakness and blind spot is that there is no easy way to record meetings for later viewing. Finally, better integration with the G-Suite would be nice.,Great clarity of image Great in conference room settings Good audio quality for VoIP,No easy way to record Guest access limits screen sharing Video quality goes down on desktops,7,Can facilitate meetings between remote offices that would otherwise need to happen in person. Cost reduction for travel.,6,,I am not an IT pro, but I'd think that bandwidth would be a major concern.Better options out thereIt's no longer being used by our business. A specific department pushed to purchase this as a collaboration tool, and in the past six months, it has been used about two times, one of those being a test call.,Calling other LifeSize systems.,Integrating with other chat systems. Stability. General functionality, ease of use.,1,Lifesize has not increased collaboration, efficiency, and/or productivity. The system is overpriced and the subscription model is useless.,1,Microsoft Teams, Skype for Business (formerly Lync), Webex Events, GoToMeeting and GoToWebinar,My top priority for Lifesize video conferencing system is to get rid of it. It is a security risk, an unneeded cost, and a waste of space. I am looking for a system that will actually be used and not just collect dust. The system is not that usable, it doesn't work with other conferencing technologies and tries to replace standard business communication tools on its own.Great tool for remote productivityLifesize is used across our entire organization. It is the key tool for the success of our work from home program, allowing employees to work remotely while still keeping in touch. Also, a key tool as we have remote locations in 7 states. Allows us to conference in colleagues without having to travel. We also use it to facilitate new employee onboarding and orientation.,Easy set up Addresses are in the system, easy to look up a participant and connect with them. Great audio/video presentation quality With multiple participants on a single call, the speaker's video is enlarged on the screen to highlight who is talking. Nice.,On occasion, the video drops, probably our Internet connection issue. Sometimes we have to reboot for an unknown issue. That usually fixes problem though.,10,Reduced travel costs An enabler of our work from home program Very easy setup,10,Cisco Webex Teams (formerly Cisco Spark),naLifesize Cloud ReviewOur entire organization uses Lifesize daily, both for scheduled meetings and for ad-hoc meetings. We use it mainly for meetings with external parties such as our customers, partners, and distributors. As we are based out of Stockholm and many of our customers sit in cities outside of Stockholm, Lifesize provides us with a solution to keep close contact with our customers without the need for travel saving us both time and money.,Lifesize provides a simple and intuitive GUI which makes it easy to use even for non-experienced users. We have many meetings with first time Lifesize Cloud users and all of them have been happy with the easy way of dialing into a meeting with any type of device they have been using. Very good integrations with Skype for business, Microsoft Teams, Google Meet, Slack, HipChat and others making it easy for the customers to continue using the preferred calendar/chat software and still be able to have the quality and security of a Lifesize video meeting.,The licensing could be more flexible, specially for smaller companies that may have use of only a handful of licenses were the Premium 10 is to expensive and a Fast Start doesn't include all interesting features. The possibility to have only one portal/login for all our Lifesize customers instead of having to create a login for each and every one of our customers would be highly appreciated. Also to be able to pair the video systems to the Cloud before sending the system out to the customer would be a powerful tool.,10,We have many customers outside of Stockholm where we operate. With Lifesize we can have weekly or even daily meetings with these customers without the need for travel saving us a huge amount of time and money. Instead of spending half the day traveling for one meeting we can have several meetings in the same time frame making it possible for us to demo our solutions to more new potential customers in less time which makes for more business deals done.,9,StarLeaf, Zoom, BlueJeans, Skype for Business, Google Hangouts, Cisco WebEx Room Series (formerly Cisco Spark Room Series), Polycom RealPresence Group Series, Vidyo, Avaya Scopia XT and Polycom RealPresence Immersive Video ConferencingExcellent video conference toolYou no longer have to travel for quarterly or monthly meetings, you can just start up your conference room and join the scheduled meetings. When I can’t make it to the office, I’m able to join by my iPhone or iPad. It’s been very convenient. The chat function is very nice we and are able to use it internally.,Simple installation. Quality of camera. Clean interface.,[Would like to have] auto zoom functionality for whomever is speaking. Sometimes when starting up a video conference it can be a little slow. No longer making the team/rooms 220.,8,Saving time by just jumping on a video conference call for meetings or customer calls without having to be there in person. Chat feature. Being able to connect to multiple different platforms (iPhone, Android, etc.).,10,ZoomA complete package for communication for the organization whether it be video call, audio call or chattingLifesize video conferencing is being used in some departments where we need to communicate with several group members simultaneously on an audio or video call. It solves the problem of communication by allowing one to create a team meeting and have all team members join in the most formal way possible. Lifesize is available across all platforms like Windows and Android so anyone can use it anywhere by just logging in to their life-size account.,First of all, video calls as well as video conferencing. I think it is [quite stabel] and does not lag much. One can join the video meeting just by using the extension of the teammate. One can record the video chat as well; that is a nice feature to have. Audio conferencing, as well as the feature of being able to mute the microphone when needed. Chatting and scheduling meetings of any type: audio, video or chat. Screen sharing is quite a good feature.,Recorded video can only be played through the browser and is not saved on the local directory. It should have the functionality to save the recording in the local storage as well. It should show a list of people in the same organization. Instead, you have to add them manually. Android app has fewer features than the desktop. They should improve this too.,8,I think it has a positive ROI, but I don't have the data as this is run by the organization.,9,Jabber,A video conferencing system, first of all, should have good picture quality as well as sound quality and it should be real time without any delay in the live video. Lifesize is good in these areas.Lifesize SolutionsCurrently we use Lifesize to hold interviews with candidates that are out-of-state. I love Lifesize, it is very user friendly and I never have any technical issues using it. So far all of our candidates have had an easy time logging on to Lifesize. I would recommend this product to both small and large companies.,Google extension works well. Calling in additional users is fairly simple. Audio link works well.,Sometimes the connection is bad but that could have sometimes to do with the connectivity. Making it easier to add people to the call. Maybe more options on the dashboard.,10,Using lifesize for interviews has reduced the amount time hiring managers had to meet candidates in person. We have implemented this software in company-wide training which have helped deliver training faster We have certainly reduced travel cost for trainers.,8,We did not have a similar product before.,Zoom Video Webinar and GoToMeeting,I do not handle this area of the implementation of the product.,250,Training Interviews Sales Meetings,company-wide meetings customer meetings,10,We have been using this to deliver trainings to multiple locations at once.,250,GlobiFlow for Podio, Podio, ADP Mobile Solutions,8,10,No,I was having an issue signing to the platform 10 minutes before a meeting. The tech made sure my password was reset and working right away. It saved me a lot of trouble and I was on-time for an extremely important meeting.,9Affordable, Great Startup SoftwareWe are a local radio station that covers high school sports in our area, predominantly football. We use Lifesize Video Conferencing for player interviews and meetings while one group is at one game and another group is covering a different game. With player interviews, it helps us record dialogue and easily pull a quote to post to our social media page. Though we use it on a small scale, Lifesize Video Conferencing helps collaborate our work together; this is essential when you have a representative at 17 different high school football games each Friday night.,Encrypted Communications: Competing against other newspapers and stations is tough. Lifesize Video Conferencing helps us keep our content original and encrypted. Multiple Screen Sharing: Before, our preferred method of contact was a text message or a FaceTime call. This program allows us to share the same video chat with multiple sources. We've streamed interviews across 4 different games and given live in-game updates - that's something our competitors can never touch us with. Sharable Content: Our meetings and interviews can be recorded and shared amongst our other team members or with the public through social media.,IT Support: Set up and customer service wasn't the easiest to deal with. After finally getting through the initial setup, everything else was smooth sailing. Marketing Approach: It's not meant for everyone. We were simply sold a piece of hardware which was a risk but ultimately it met our business needs. Make sure that it fits your brand for what you're attempting to accomplish.,8,Our return investment is displayed in our weekly exposure. We started our company around 4 years ago, and only now because of this product are we getting the maximum amount of exposure that we assume we can achieve for our small area. Before hand, we were only able to do full coverage of one game, and then brief other games the day after. Lifesize allowed us to collect interviews, athlete and school promotions, and complete coverage of every football game in our area.,9,Zoom and Workplace by Facebook,My top priorities would be encryption, considering how dispensable personal information is today. Lifesize is safe to use and provides a certified encryption. It also centralizes a workspace really well. It's easy to connect and usher a meeting within minutes. It's a trusted company without many negative reviews as well.A software I recommend my colleaguesWe have five locations across three states, as well as many remote workers. LifeSize offers a way for us to easily have all of our employees join video meetings together, regardless if there are 20 people together in a large conference room using a room system, or if it is a remote worker connecting via their smart phone or tablet. Additionally, the LifeSize support team has been fantastic in working through optimizing our system over the years. They definitely have a more customer-focused approach than larger vendors or services such as Skype. The chat functionality is still immature compared to competing group productivity platforms, such as Slack. Would really love to see LifeSize beef up those types of features to make it truly a single platform that can provide robust instant messaging (including rich text, images, etc.) and better notifications for desktop users, in addition to the great video experience that LifeSize is known for.If you work in small ad-hoc teams, LifeSize may be a little expensive or not offer the right balance of video-to-other collaboration-type communication features, such as robust chat and file sharing.However, if you work in an environment with larger teams spread out that also need to connect with individuals wherever they might be, then LifeSize is a solid consideration. It offers relatively platform-agnostic high quality video meetings with screen sharing and recording as the,LifeSize happened to be one of the solutions we were able to pitch in easily, as it moved from a complete H.323 system to a cloud solution thanks to the Lifesize cloud. This allowed users to do their Video Conference calls without spending additional money on dedicated lines for your Video Conference. Easy setup and use of devices they really try to make it easy on users,I dislike that they are no longer making the Team/Room 220's. I am not a fan of the Icon editions that are replacing the Team/Room 220's for my classrooms and conference rooms. I do not like, when I remote into the codecs, that the layout is very limited compared to the Team/Room 220's. I can no longer see if someone is in the room or able to access the remote control or adjust the cameras. Because we are not using the "Cloud" with our codecs, users are no longer able to access a directory. The remote control looks almost like the Apple TV remote, which has very few buttons with no labels on it. My users, who are not very tech savvy, would rather not use the equipment unless some else sets it up for them. Software for computers could be more robust. One thing I would like to see is a way to click on one of the video streams to just see it large and be able to toggle which screen I want to see myself, instead of the software deciding which one should be the focus point based on who is talking.,6,LifeSize has gone through a lot of changes and updates over the last couple of years, but overall they are really solid. We have used a lot of different providers for video conferencing including Cisco, but this one is by far my favorite. Quality of audio and video was great. Some great features available to ensure that the meeting leader was able to mute/unmute participants and make web based meetings more successful.,8,,At the time of consideration, we were looking for an audio conference tool with screensharing capabilities. This particular tool packed a little too much punch for us to feasibly onboard, though I wish they had a lower tier so that we could eventually upgrade when the more advanced features made sense.Encrypted communicationsWe use the Lifesize Video Conferencing across the whole organization. We use it to have a conference calls internally between departments and colleagues, especially for remote teams and for the conference calls with clients as well. We have been using also some other video conferencing tools like Skype and Zoom for a few years by now and now we've been using mostly Lifesize Video Conferencing during the last year.,It is secure and enterprise ready, so when we have calls with our enterprise clients, we do not have any problems with using the Lifesize Video Conferencing It integrates with Skype For Business and Slack which is great Video quality is very very good and it makes online communication more productive and enjoyable 24/7 technical support,Lifesize Video Conferencing has limited number of participants which is 50. We've never needed more, but you never know.. Zoom Meetings for example allows 500 participants Price is high for video conferencing software. It starts at $29 per user per month It is not very popular, so many of our clients do not know this software,8,The software is quite expensive, but it provides good quality calls that make communications faster and more productive,9,Skype for Business, Zoom, Google Hangouts and WebEx Meetings,I am not in an IT teamA high-quality video conferencing brand on equal footing with PolycomOur company utilizes a Lifesize Express 220 as our main video conferencing system at our headquarters. We typically use the system to connect to video conference centers around the world, and our primary business model is to connect attorneys to witnesses near our area so they can see and hear participants remotely from anywhere in the world.,Great quality video both sending and receiving. This unit records in high definition at 60 frames per second, and the picture is fantastic if connecting to other Lifesize units with similar capabilities. The system also supports 1080p60 monitors, so the picture quality on our end is great as well Audio quality is excellent with the system's utilization of a room microphone for our conference room table. Other mics with greater mic radius are available, but I appreciate that the default microphone works well for our 12 person conference room The system has great compatibility with some of the newer web conferencing bridges such as Zoom. As many of our clients wish to connect via a personal computer, the system works great with the Zoom bridge as well as Lifesize's own cloud bridge (which I have little experience with but has worked well in the limited instances I've utilized it),The system sometimes has compatibility issues with older hardware, but there are far fewer instances of problems lately I have not been able to get URL dialing to work as the system wants to default to SIP calls when I do almost entirely H323, and H323 only seems to work with IP addresses despite not having a similar problem on my Polycom systems The web panel is Flash-based, so it requires an older web browser or some tweaks to Chrome to work properly Upgrades are difficult and expensive, but so far we have not needed to upgrade all that often,8,Our hourly rate ensures that we cover the cost of a brand new system within 3-5 months after purchase The fact that we can provide professional video conferencing secures more sales from prospective clients, who will pay for other goods and services outside of video conferencing We can easily provide high definition meetings to corporate clients and job recruiters in the area as an extra revenue source for our company,9,Polycom RealPresence Group Series, Zoom, GoToMeeting and WebEx Meetings,A large part of importance when it comes to video conferencing implementation is that the unit that we are operating needs to work correctly as often as possible, and that's certainly a need that Lifesize meets. I can easily instruct other co-workers on how to connect to systems, there are remote administration options so I can troubleshoot problems from anywhere with internet, and calls can be end-to-end encrypted for security.
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Lifesize Video Conferencing
257 Ratings
Score 7.7 out of 101
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Lifesize Video Conferencing Reviews

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Lifesize Video Conferencing
257 Ratings
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Score 7.7 out of 101

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Reviews (1-25 of 151)

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Michael Ball-Marian profile photo
September 15, 2019

Rock solid, High-def conferencing for multi-site distributed companies.

Michael Ball-Marian
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used across the entire organization, primarily for connecting remote conference rooms. We use it for smaller daily meetings, but particularly for large team (20-100) person meetings. A good example of this is our quarterly planning activities (these involve hundreds of people and take a full day). But we also use it for small 1-on-1 calls when needed.
  • High definition video.
  • High-quality audio.
  • Price?
  • Generally, it is bullet-proof.
Seems best suited to large-scale, multi-site companies that want to provide the highest fidelity communications, and have the staff, hardware, and money to support this infrastructure. I expect that it would be less useful in smaller organizations where traditional PC-based teleconference would work well enough at a fraction of the price.
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Jim Seevers profile photo
September 13, 2019

Video Conference capabilities with the Lifesize units

Jim Seevers
Score 8 out of 10
Vetted Review
Verified User
Review Source
Lifesize Video Conference systems are used throughout the North American area for all meetings, from Executive Team meetings to two-person Conference Room Calls. This use has allowed for F2F meetings without the need for travel. Last year, TGNA held 1.2 Million accumulated minutes in virtual F2F meetings across three(3) countries.
  • The video display is high quality.
  • Ease of use in the interface.
  • Good sound quality.
  • The lower end models need a more robust directory assistant.
  • The dial/microphone unit is poorly designed, and has a very fragile cable which breaks quite easily.
Conference rooms under 30 ~ 40 people are an ideal location/use for this equipment.
Any video conference room venue larger than the above will not work well, as the video oom is largely limited to a low-level of magnification, and the audio capability fails at about 20 ft. from the main unit.
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Dave King profile photo
September 13, 2019

LifeSize easy conferencing

Dave King
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use LifeSize for Executive meeting between offices. We use LifeSize for external Video conferences with Customers and video depositions. We also use LifeSize for presentations and training.
  • Office to Office Meeting
  • Customer Meeting with the ease of connectivity, no software to load, simply open a browser to connect to the meeting
  • Training and presentations
  • Interconnecting to other systems
Well suited for interviewing staff or prospective employees. Inter-Office meeting. Customer meetings and Training. The ease of presenting through the video conference works well.
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Michael Gunderson profile photo
September 13, 2019

Lifesize Icon and Lifesize Cloud Rocks!

Michael Gunderson
Score 9 out of 10
Vetted Review
Verified User
Review Source
We purchased Lifesize primarily to connect with area high schools to offer dual credit courses to high school students. It has allowed us to send classes from our main college campus using a reliable, more intuitive video conferencing system than our previous systems.

Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.
  • Easy to use
  • Low cost
  • Easy to manage accounts
  • Knowledgeable and reliable sales and customer service at Lifesize
  • Access to Lifesize Community, which connects other Lifesize users/clients, and gives users the ability to request features directly with the support and development teams.
  • Technical support that is second to NONE!
  • More screen layout options
  • Ability to customize screen layouts
  • ability to store ip based systems as favorites.
  • Customizable recording interface--ability to change and arrange PIPs as desired
I would recommend Lifesize to any education institution, and corporate markets. It is well suited for large markets as well as affordable enough to be used by small users and companies to expand their business. The simplicity and versatility of the system allows virtually anyone with a camera enabled device to attend any video conference.
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Trevor Wilson profile photo
July 11, 2019

For large or small businesses, Lifesize is the product you're looking for!

Trevor Wilson
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization utilizes Lifesize Video Conferencing to link our many sites. From our board of directors across 6 counties to our health services office and their need for video chat with our outside physicians, Lifesize is a service and product that we could not function without. Even the phone-only feature is everything we need it to be by allowing us access to pre-determined conference call "rooms" that we can distribute to various departments when the need for calls arise. We especially love the mobile app available for smartphones and tablet devices when we need to meet while on the road.
  • Call quality and reliability are beyond excellent! We never have to worry about dropped frames or glitching!
  • The user support is next to none! If you have a question, Lifesize support is there to help, the first time, every time!
  • The interface of every Lifesize system, new or old, is so user-friendly. We can demonstrate the system once and staff are ready to rock!
  • I would like to see some of the point-to-point features such as far end camera control become available within meeting rooms as well.
  • SMS meeting invitation right from the user portal would be amazing to have in scenarios where a lot of people are calling in.
  • The system view options could be a little easier to access for quicker adjustment of what is being displayed on a call.
Lifesize Video Conferencing is such a great tool for multiple sites looking to call into meetings quickly. Very little set-up is involved, just click and connect! Even using the mobile app is such a great on-the-fly tool for connecting to other team members quickly if everyone has the meeting ID. Such a great tool for active communication.
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Nola Risse profile photo
June 28, 2019

Great, but expensive

Nola Risse
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Lifesize to connect remote users to the main office and to connect satellite offices to the main office or to one another. We are a state-wide organization so this greatly cuts down on travel time. We have also used it to bring in content experts that are out of state that we wouldn't be able to bring in otherwise.
  • Lifesize connects remote users
  • Lifesize saves travel time
  • I wish the feature for picture-in-picture (so we can see our room as well as the rooms that we are connected to) wasn't buried in the menu system. It would be nice to set it up to show it ahead of time too, so we're not fussing with settings when someone first joins in.
Lifesize is great when we have a group of people in our office and others want to join remotely, and it is great for joining more than one location together that also has a Lifesize camera. It isn't as great if everyone is joining from their own computer. Then you should use a web-based program like Zoom.
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César Outón profile photo
June 27, 2019

Lifesize lost the competition over other products like Zoom

César Outón
Score 1 out of 10
Vetted Review
Verified User
Review Source
Lifesize is the main conferencing tool we use across the company. We do video conferencing between the different regions using the Lifesize cloud. Also, each user has their own account.
  • N/A
  • N/A
  • N/A
  • The equipment is not good and fails all the time.
  • The Equipment and peripherals is very expensive.
  • The app keeps crashing all the time.
  • The admin portal is not easy.
  • The admin page for lifesize equipment cannot be managed centrally.
Lifesize does the job, but I would not recommend it over other options in the market like Zoom. The investment for less quality service is also bigger. I'm not happy with the service provided by Lifesize over the years and this is why the company has decided to move to a different platform.
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Virginia Dennerlein profile photo
June 26, 2019

Lifesize is easy and versatile.

Virginia Dennerlein
Score 9 out of 10
Vetted Review
Verified User
Review Source
We had been using Lifesize Video Conferencing for a few years, then at the beginning of 2018, we contacted the support center to see if we could add functionality. We started using Virtual Meeting Rooms, and then the recording function. It has allowed us to create a video training library that everyone is excited to use.
  • The screen is very clear and easy to understand.
  • The support department is very responsive and eager to walk you through new features.
  • When we start a conference in our NJ office and there is a video presentation, often when our NY office joins in the presentation switches to them. This is particularly annoying when we have third parties also joining as it makes us look like we don't know what we're doing.
It's a great product for collaborating among various locations and offers great flexibility during presentations. It would be nice if we could have microphones that could link to the unit instead of just the wired table versions as sometimes the background noise overpowers the speakers.
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Logan Taylor profile photo
June 26, 2019

High End Video/Conferencing Solution being replaced by Microsoft Teams!

Logan Taylor
Score 2 out of 10
Vetted Review
Verified User
Review Source
Lifesize is being used across the organization as a video conferencing solution with the anticipation that it will fill the need to quick, efficient conferencing with remote teams. The system allows us to have people join by PC, phone, or live in person in one of our system set up rooms. It allows for presenting video, audio, and PC presentations live.
  • Multiple ways to join a call.
  • Setting up reoccurring meetings is relatively easy for admins on the cloud site.
  • Phone and computer apps are nicely put together and easy to use.
  • Highly proprietary.
  • Equipment is very costly compared to other brands.
  • Lack of true Microsoft Teams integration.
  • Somewhat difficult customer service.
I believe if you are looking for a high-end system that allows a lot of features and you are not using a different audio/visual conferencing solution, this is the system for you. However, there are other brands who have worked hard to integrate their devices with Microsoft Solutions and the cost factor is significantly less for the same capability.
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Ryan Howe profile photo
June 26, 2019

My LifeSize Video Conferences Experiences

Ryan Howe
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have daily meetings with our offshore offices and a higher quality video conferencing experience was desired for these meetings.
  • High quality video conference
  • Easy connectivity from a web browser
  • I really don't have any suggestions, overall it has worked for us.
Primarily when you need a high-quality conference room video conference experience it works well.
Read Ryan Howe's full review
No photo available
June 26, 2019

Lifesize is a great product.

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source
Lifesize is a great took for our organization and it is our primary VTC service. We use the service not just for video but for phone conferences as well. Also, it is used during a company-wide meeting for non-local employees which allows them to view the presentations on the screen and they can follow along and see the presenter(s) as well.
  • When you send out a meeting invite to an external contact, they are not required to sign up, it just wants your name and maybe your email address.
  • The app on iPhone and Android work great and works seamlessly.
  • Easy to train employees on how to utilize the service .
  • The best feature to is that it allows any user to share their screen during a meeting.
  • International users have experienced spotty/jittery sound and video.
  • Connecting to meetings that are on different conferencing services is very clunky and not end user friendly.
  • Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.
I recently had to work on a data security refresher for the entire company, which all employees had to show up to see the presentation. I made three separate meetings and sent out the Lifesize invites and recorded all three meetings. I then selected the best-recorded session and shared it with the people that did not attend. The video file size is a decent size and is automatically formatted to .mp4.
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No photo available
October 16, 2019

LifeSize Review

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
LifeSize Video Conferencing is used for allowing lenders, branch managers, and other staff to be able to join meetings from various geographical locations. It is also used as a training tool to facilitate video conferencing without additional travel. It has minimized the traveling for meetings and allowed staff to be more productive by joining these type of events from the convenience of their own offices.
  • The hardware provides very good quality audio. The satellite microphone is also used as a speaker and the touch screen navigation menu is easy to use.
  • Allows for third party vendors to join by simply dialing or clicking on a link.
  • Good quality video without compromising network resources. Each LifeSize call is capped at 2MB per call.
  • Wish it had collaboration capabilities such as Microsoft Teams.
  • It requires a client to install. Unable to join the call by simply accessing a web browser.
  • It does not integrate well with other vendors such as Polycom or Crestron devices.
If you're trying to integrate LifeSize with any other type of audio/video equipment, it does not integrate very well. LifeSize systems join the calls best in the cloud. If you are hosting a video conference from one particular endpoint and have many calls this could cause some congestion. Best use is with the hosting in the cloud.
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No photo available
October 07, 2019

LifeSize review from 3 years' perspective

Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source
Lifesize is used across the whole organization, mainly for internal meetings as the team is spread across various regions. It is our choice of the infrastructure that creates the bridge between the teams working in various regions and various functions. We also have used LifeSize to share the same presentation across 2 rooms within the same office when we didn't fit in one room.
  • Availability & reliability: we've never had issues when the system was down
  • It's well known on the market and easy to get support
  • It is easy to use and set up
  • Sometimes when we tried using LifeSize on 2 screens & 2 sets within one room it was a bit tricky to set it up to ensure both screens display the same.
  • Similar case when we displayed the presentation and were sharing screen of one of our participants. There were cases when it was tricky to get the screen sharing mode and synch it with sound.
The product is well suited for all companies with locations in multiple cities or countries around the world who need to synch on regular basis to collaborate on the processes creation, maintenance, improvement and manage client situations to ensure the cooperation across the company is coherent and well presented to the client.
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No photo available
September 21, 2019

Lifesize Video Conferencing is a great tool!

Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source
Currently, we are using Lifesize Video Conferencing for meetings between offices. We have 3 offices and multiple people working from home, so it makes the people who are not there in person have more of a presence.
  • Video
  • Voice
  • User interface
  • The equipment is not the best.
  • The software could use some work. A lot of times the signal is busy or only voice connects when I select video.
When we are having meetings between all our offices and the people traveling or working from home.
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No photo available
September 14, 2019

Great video conferencing, but does not replace top of the market screen sharing solutions

Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it for video conferencing between remote offices. Generally speaking, it works perfectly fine and is optimized for conference room settings when it is connected to large flat-screen TVs. Where the functionality goes down a bit is for users connecting via desktop from remote locations. In those situations, users are not always able to use the screen sharing functionality. This makes for difficult moments in meetings when groups are sharing docs or views. Additionally, a big weakness and blind spot is that there is no easy way to record meetings for later viewing. Finally, better integration with the G-Suite would be nice.
  • Great clarity of image
  • Great in conference room settings
  • Good audio quality for VoIP
  • No easy way to record
  • Guest access limits screen sharing
  • Video quality goes down on desktops
Great for video conferencing between remote offices. Good for meetings. Not as good for screen sharing sessions with current or prospective clients.
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No photo available
August 08, 2019

Better options out there

Verified User
Score 1 out of 10
Vetted Review
Verified User
Review Source
It's no longer being used by our business. A specific department pushed to purchase this as a collaboration tool, and in the past six months, it has been used about two times, one of those being a test call.
  • Calling other LifeSize systems.
  • Integrating with other chat systems.
  • Stability.
  • General functionality, ease of use.
Lifesize Video Conferencing is great at calling other Lifesize systems but other than that, it isn't appropriate for much. I would venture to say that I wouldn't recommend it to anyone that needs a video conferencing system unless the other party specifically states that they have a Lifesize Video Conferencing system.
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No photo available
June 26, 2019

Great tool for remote productivity

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source
Lifesize is used across our entire organization. It is the key tool for the success of our work from home program, allowing employees to work remotely while still keeping in touch. Also, a key tool as we have remote locations in 7 states. Allows us to conference in colleagues without having to travel. We also use it to facilitate new employee onboarding and orientation.
  • Easy set up
  • Addresses are in the system, easy to look up a participant and connect with them.
  • Great audio/video presentation quality
  • With multiple participants on a single call, the speaker's video is enlarged on the screen to highlight who is talking. Nice.
  • On occasion, the video drops, probably our Internet connection issue.
  • Sometimes we have to reboot for an unknown issue. That usually fixes problem though.
Is perfect for a remote workforce. Runs smoothly on my laptop with a webcam and keeps me connected to my entire team around the country for company-wide meetings. It is just a great tool vs having to travel. Although some people do not like being on video, they can join in audio-only mode.
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Christoffer Sorner profile photo
November 09, 2018

Lifesize Cloud Review

Christoffer Sorner
Score 10 out of 10
Vetted Review
Reseller
Review Source
Our entire organization uses Lifesize daily, both for scheduled meetings and for ad-hoc meetings. We use it mainly for meetings with external parties such as our customers, partners, and distributors. As we are based out of Stockholm and many of our customers sit in cities outside of Stockholm, Lifesize provides us with a solution to keep close contact with our customers without the need for travel saving us both time and money.
  • Lifesize provides a simple and intuitive GUI which makes it easy to use even for non-experienced users.
  • We have many meetings with first time Lifesize Cloud users and all of them have been happy with the easy way of dialing into a meeting with any type of device they have been using.
  • Very good integrations with Skype for Business, Microsoft Teams, Google Meet, Slack, HipChat and others making it easy for the customers to continue using the preferred calendar/chat software and still be able to have the quality and security of a Lifesize video meeting.
  • The licensing could be more flexible, specially for smaller companies that may have use of only a handful of licenses were the Premium 10 is to expensive and a Fast Start doesn't include all interesting features.
  • The possibility to have only one portal/login for all our Lifesize customers instead of having to create a login for each and every one of our customers would be highly appreciated.
  • Also to be able to pair the video systems to the Cloud before sending the system out to the customer would be a powerful tool.
After having tried and evaluated many different solutions and vendors I truly believe Lifesize Cloud is the best video solution on the market at the moment. The architecture behind the scenes is most impressive and makes for a solution that is stable, secure, easy to use and with great quality no matter which device you choose to use when calling into a meeting. Whether used for internal or external meetings Lifesize offers a solution that works even on really bad networks and low bandwidth. And the best part is that your organization doesn't need to change its current way of scheduling meetings with the different calendar integrations Lifesize provides.
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No photo available
December 29, 2018

Excellent video conference tool

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source
You no longer have to travel for quarterly or monthly meetings, you can just start up your conference room and join the scheduled meetings. When I can’t make it to the office, I’m able to join by my iPhone or iPad. It’s been very convenient. The chat function is very nice we and are able to use it internally.
  • Simple installation.
  • Quality of camera.
  • Clean interface.
  • [Would like to have] auto zoom functionality for whomever is speaking.
  • Sometimes when starting up a video conference it can be a little slow.
  • No longer making the team/rooms 220.
Lifesize helps me attend meetings without physically being present. This is very convenient, and also makes it feel as if you were there in person. Also, the quality is far better than any other video solution I have tried, and the platform has surprising audio quality, even when using my laptop's built-in microphone.

I like that it has multiple applications for a variety of devices, such as iOS, Android, Windows, MacOS, web browsers, etc. Again, this just speaks to the program's ease-of-use and offers day-to-day usability.
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No photo available
January 10, 2019

A complete package for communication for the organization whether it be video call, audio call or chatting

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source
Lifesize video conferencing is being used in some departments where we need to communicate with several group members simultaneously on an audio or video call.
It solves the problem of communication by allowing one to create a team meeting and have all team members join in the most formal way possible.
Lifesize is available across all platforms like Windows and Android so anyone can use it anywhere by just logging in to their life-size account.
  • First of all, video calls as well as video conferencing. I think it is [quite stabel] and does not lag much. One can join the video meeting just by using the extension of the teammate. One can record the video chat as well; that is a nice feature to have.
  • Audio conferencing, as well as the feature of being able to mute the microphone when needed.
  • Chatting and scheduling meetings of any type: audio, video or chat.
  • Screen sharing is quite a good feature.
  • Recorded video can only be played through the browser and is not saved on the local directory. It should have the functionality to save the recording in the local storage as well.
  • It should show a list of people in the same organization. Instead, you have to add them manually.
  • Android app has fewer features than the desktop. They should improve this too.
For scheduling a meeting, whether it be audio or video, it is well suited. Video quality is good and stable. It can also be used for troubleshooting as it gives the nice feature of screen sharing.
It is less appropriate for casual calls.
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No photo available
December 05, 2018

Lifesize Solutions

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source
Currently we use Lifesize to hold interviews with candidates that are out-of-state. I love Lifesize, it is very user friendly and I never have any technical issues using it. So far all of our candidates have had an easy time logging on to Lifesize. I would recommend this product to both small and large companies.
  • Google extension works well.
  • Calling in additional users is fairly simple.
  • Audio link works well.
  • Sometimes the connection is bad but that could have sometimes to do with the connectivity.
  • Making it easier to add people to the call.
  • Maybe more options on the dashboard.
We have used Lifesize to hold meetings between different division in other areas. This system has worked well for us in meetings long and short. One feature that would be a nice addition would be maybe a hand raising feature. Sometimes when you have a room full over 25 people getting your voice heard can be difficult.
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Andrey Lanier profile photo
September 25, 2018

Affordable, Great Startup Software

Andrey Lanier
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are a local radio station that covers high school sports in our area, predominantly football. We use Lifesize Video Conferencing for player interviews and meetings while one group is at one game and another group is covering a different game. With player interviews, it helps us record dialogue and easily pull a quote to post to our social media page. Though we use it on a small scale, Lifesize Video Conferencing helps collaborate our work together; this is essential when you have a representative at 17 different high school football games each Friday night.
  • Encrypted Communications: Competing against other newspapers and stations is tough. Lifesize Video Conferencing helps us keep our content original and encrypted.
  • Multiple Screen Sharing: Before, our preferred method of contact was a text message or a FaceTime call. This program allows us to share the same video chat with multiple sources. We've streamed interviews across 4 different games and given live in-game updates - that's something our competitors can never touch us with.
  • Sharable Content: Our meetings and interviews can be recorded and shared amongst our other team members or with the public through social media.
  • IT Support: Set up and customer service wasn't the easiest to deal with. After finally getting through the initial setup, everything else was smooth sailing.
  • Marketing Approach: It's not meant for everyone. We were simply sold a piece of hardware which was a risk but ultimately it met our business needs. Make sure that it fits your brand for what you're attempting to accomplish.
We had a game of the week that we were covering, along with other major area matchups. We were able to collaborate our games altogether and provide a stream that kept us up to date with what else was happening across our area, and how it affected our game of the week as far as standings.

Our initial setup was difficult, and we had to work around other workers who are technologically impaired, per se. The support team provided to us was mostly unresponsive, but we managed in spite of it.
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dave g profile photo
September 05, 2018

A software I recommend my colleagues

dave g
Score 6 out of 10
Vetted Review
Verified User
Review Source

We have five locations across three states, as well as many remote workers. LifeSize offers a way for us to easily have all of our employees join video meetings together, regardless if there are 20 people together in a large conference room using a room system, or if it is a remote worker connecting via their smart phone or tablet.

Additionally, the LifeSize support team has been fantastic in working through optimizing our system over the years. They definitely have a more customer-focused approach than larger vendors or services such as Skype.

The chat functionality is still immature compared to competing group productivity platforms, such as Slack. Would really love to see LifeSize beef up those types of features to make it truly a single platform that can provide robust instant messaging (including rich text, images, etc.) and better notifications for desktop users, in addition to the great video experience that LifeSize is known for.

If you work in small ad-hoc teams, LifeSize may be a little expensive or not offer the right balance of video-to-other collaboration-type communication features, such as robust chat and file sharing.However, if you work in an environment with larger teams spread out that also need to connect with individuals wherever they might be, then LifeSize is a solid consideration. It offers relatively platform-agnostic high quality video meetings with screen sharing and recording as the

  • LifeSize happened to be one of the solutions we were able to pitch in easily, as it moved from a complete H.323 system to a cloud solution thanks to the Lifesize cloud. This allowed users to do their Video Conference calls without spending additional money on dedicated lines for your Video Conference.
  • Easy setup and use of devices they really try to make it easy on users
  • I dislike that they are no longer making the Team/Room 220's. I am not a fan of the Icon editions that are replacing the Team/Room 220's for my classrooms and conference rooms. I do not like, when I remote into the codecs, that the layout is very limited compared to the Team/Room 220's. I can no longer see if someone is in the room or able to access the remote control or adjust the cameras. Because we are not using the "Cloud" with our codecs, users are no longer able to access a directory. The remote control looks almost like the Apple TV remote, which has very few buttons with no labels on it. My users, who are not very tech savvy, would rather not use the equipment unless some else sets it up for them.
  • Software for computers could be more robust. One thing I would like to see is a way to click on one of the video streams to just see it large and be able to toggle which screen I want to see myself, instead of the software deciding which one should be the focus point based on who is talking.

We generally pitch in VC as a solution to recover your travel costs and make sure that you get your Return On Investment from the savings in time, energy and money that will result in business productivity.

However, with Lifesize, we also pitch in the savings customers get by going ahead with the cloud, and not just the endpoints.

Read dave g's full review
Ana Tarasova profile photo
July 02, 2018

Encrypted communications

Ana Tarasova
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use the Lifesize Video Conferencing across the whole organization. We use it to have a conference calls internally between departments and colleagues, especially for remote teams and for the conference calls with clients as well. We have been using also some other video conferencing tools like Skype and Zoom for a few years by now and now we've been using mostly Lifesize Video Conferencing during the last year.
  • It is secure and enterprise ready, so when we have calls with our enterprise clients, we do not have any problems with using the Lifesize Video Conferencing
  • It integrates with Skype for Business and Slack which is great
  • Video quality is very very good and it makes online communication more productive and enjoyable
  • 24/7 technical support
  • Lifesize Video Conferencing has limited number of participants which is 50. We've never needed more, but you never know.. Zoom Meetings for example allows 500 participants
  • Price is high for video conferencing software. It starts at $29 per user per month
  • It is not very popular, so many of our clients do not know this software
It is very well suited for smaller companies that work with an enterprise as it has easy integration with most popular enterprise software. It is also well suited for those who are looking for very secure software as one of the strengths of Lifesize Video Conferencing is encryption, every conversation is encrypted by software powered by IBM.
Read Ana Tarasova's full review
Derek Letellier profile photo
June 26, 2018

A high-quality video conferencing brand on equal footing with Polycom

Derek Letellier
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our company utilizes a Lifesize Express 220 as our main video conferencing system at our headquarters. We typically use the system to connect to video conference centers around the world, and our primary business model is to connect attorneys to witnesses near our area so they can see and hear participants remotely from anywhere in the world.
  • Great quality video both sending and receiving. This unit records in high definition at 60 frames per second, and the picture is fantastic if connecting to other Lifesize units with similar capabilities. The system also supports 1080p60 monitors, so the picture quality on our end is great as well
  • Audio quality is excellent with the system's utilization of a room microphone for our conference room table. Other mics with greater mic radius are available, but I appreciate that the default microphone works well for our 12 person conference room
  • The system has great compatibility with some of the newer web conferencing bridges such as Zoom. As many of our clients wish to connect via a personal computer, the system works great with the Zoom bridge as well as Lifesize's own cloud bridge (which I have little experience with but has worked well in the limited instances I've utilized it)
  • The system sometimes has compatibility issues with older hardware, but there are far fewer instances of problems lately
  • I have not been able to get URL dialing to work as the system wants to default to SIP calls when I do almost entirely H323, and H323 only seems to work with IP addresses despite not having a similar problem on my Polycom systems
  • The web panel is Flash-based, so it requires an older web browser or some tweaks to Chrome to work properly
  • Upgrades are difficult and expensive, but so far we have not needed to upgrade all that often
Lifesize is a great option if you want professional-grade video conferencing systems. In this day and age where almost everything is going to web-based solutions like Skype, GoToMeeting, or Zoom, we can create a great perceived value by implementing this high-definition solution that our clients simply can't get from their computer. In our line of work, the system has a great value despite the high price tag, but this will be entirely dependent on the user's business model, if they wish to profit from the system, or if they can generate enough business to justify the cost. In the court reporting/deposition setting, we'd be able to make a profit from this type of system within about five months. And that's only counting direct sales from video conferencing; there's also the intangible benefit of being able to secure a case or client because of our video conferencing. An individual user's experience may vary, but it's worth it in our line of work.
Read Derek Letellier's full review

Lifesize Video Conferencing Scorecard Summary

Likelihood to Recommend (257)
7.7
Likelihood to Renew (25)
8.5
Usability (29)
9.1
Availability (7)
8.6
Performance (15)
8.5
Support (42)
8.6
In-Person Training (1)
7.3
Online Training (5)
8.9
Implementation (138)
7.8
Product Scalability (18)
7.5

Feature Scorecard Summary

High quality audio (150)
8.2
High quality video (148)
8.3
Low bandwidth requirements (140)
6.5
Desktop sharing (146)
7.9
Calendar integration (101)
7.2
Meeting initiation (130)
7.9
Record meetings / events (101)
7.8
Slideshows (87)
8.1
Live chat (83)
7.4
Q&A (54)
7.3
Participant roles & permissions (106)
7.4

About Lifesize Video Conferencing

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Categories:  Collaboration,  Conference Phone,  Video Conferencing,  Web Conferencing

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Does not have featureFirefox compatible
Does not have featureSafari compatible
Has featureIE compatible
Does not have featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Does not have featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Does not have featureDocument/File sharing
Has featureApplication sharing
Does not have featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Does not have featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Does not have featureMedia
Has featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Does not have featureAudience polling
Has featureQ&A
Does not have featureMeeting space storage
Does not have featureAnnotation
Does not have featureRemote support features
Online Events Security Features
Does not have featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Does not have featureConfidential attendee list
Does not have featureSecure file sharing
Additional Features
Has featureMeet anyone over video anytime, anywhere
Has featureRecord and share instantly
Has featureContinue the conversation after the meeting via one-on-one and group chat in a meeting room
Has featureInvite guests for free
Has featurePairs with award-winning Lifesize Icon conference room systems
Has featureExperience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Lifesize Video Conferencing Videos (7)

Lifesize Video Conferencing Integrations

Slack, HipChat, HCL Sametime (formerly from IBM), Skype for Business (formerly Lync), Microsoft Outlook, Google Calendar

Lifesize Video Conferencing Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Squad$29monthly, per host
PremiumCall for pricingCall for pricing
EnterpriseCall for pricingCall for pricing

All pricing is based on an annual contract. Squad Plan has the following conditions and inclusions: no minimum of users; host meetings with up to 25 people, plugins for Outlook and Google Calendar, join meetings using a standard phone line, connect from video conferencing systems, Record & Share Optional, no Lifesize Icon system pairing, online Support Premium Plan has the following conditions and inclusions: minimum of 10 users; maximum Call size of 40 people, 1 Virtual Meeting Room per host, Skype for Business/Lync Integration, Live Stream optional, Record & Share optional, Single sign-on, calendaring for paired Lifesize Icons ,Lifesize Icon Health Monitoring, Premium Support Enterprise Plan has the following conditions and inclusions: Maximum Call size of 50 people, unlimited Virtual Meeting Rooms, entitle every employee and room, Skype for Business/Lync Integration, Live Stream optional, 10 Hours of Record & Share, Single sign-on, calendaring for paired Lifesize Icons, Lifesize Icon Health Monitoring, Extreme Support - 24/7/365

Lifesize Video Conferencing Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Phone

Lifesize Video Conferencing Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android
Supported Countries:Americas, EMEA, APAC
Supported Languages: English, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese