Lifesize Video Conferencing

Lifesize Video Conferencing

Customer Verified
Lifesize Video Conferencing



Lifesize for change!


Lifesize [Video Conferencing] is very useful from daily meetings to the yearly webinar.

  • Lifesize [Video Conferencing] full set up is …

Solid Video Conferencing... On a Budget!

Lifesize Video Conferencing is being used by our entire organization to conduct meetings among management as well as Virtual Office Visits …
Read full review

Lifesize hands down!

I have assisted others in setting up and making calls for planning and merger coordination. The flexibility to be able to have the video …

Great, but expensive

We use Lifesize to connect remote users to the main office and to connect satellite offices to the main office or to one another. We are a …

Popular Features

View all 11 features

Desktop sharing (157)


High quality video (160)


High quality audio (162)


Low bandwidth requirements (152)


Reviewer Pros & Cons

View all pros & cons


View all pricing


$12.95 per user/month

Call for pricing


$14.95 per user/month

Call for pricing


$16.95 per user/month

Call for pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Performance & Compatibility of Online Events Software


Screen Sharing


Online Meetings / Events


Online Events Collaboration


Online Events Security


Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Lifesize Web App directoryLifesize Web App screen sharing and five-way callLifesize Desktop App home screenLifesize Desktop App group video call with moderator controlsLifesize Record & Share personal video libraryLifesize Record & Share personal video library - video feedLifesize Record & Share personal library - my videosLifesize Web App Admin ConsoleLifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Chat Integration for Slack and HipChat
Lifesize Admin Console Overview
Lifesize and Skype for Business Integration
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Competitors

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese


View all alternatives

Frequently Asked Questions

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

What is Lifesize Video Conferencing's best feature?

Reviewers rate Participant roles & permissions highest, with a score of 8.7.

Who uses Lifesize Video Conferencing?

The most common users of Lifesize Video Conferencing are from Mid-size Companies and the Computer Software industry.


(1-25 of 288)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Lifesize Video Conferencing for all our web conferencing needs. The software is deployed in all departments and we have been using it for both internal and external web meetings. It is so easy to use and offers some of the best features. I particularly like the easy controls and the quality of audio and video.
  • Lifesize Video Conferencing offers some easy controls and anyone can use it
  • The software is affordable
  • The quality of audio and video is outstanding
  • Supports a large number of participants
I recommend Lifesize Video Conferencing without reservations. Whether you need the software for internal or external business meetings, the software works well, as it supports many participants and joining and exiting the meeting is easy. The software is very important, particularly during this COVID-19 times.
Curt Sminkey | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
As a Video Conferencing device, Lifesize Video Conferencing's generally work ok. They allow groups of people to converse that might have required a lot of travel. However, we started phasing out the Lifesize Video Conferencing devices for lack of extra features. They come in at a lower price point than some other competitor devices but with that, comes with a lack of features and sadly, a lack of support as well.
  • In the simplest form of Video Conferencing, they work for small meetings
  • In some of the newer models, the video quality is pretty darn good if you can support the bandwidth
  • The table-top phone/speaker integrates nicely
  • Lack of features or options to integrate with other solutions
  • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
  • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
I think there's much better options out there. In a small setting, they might be suitable but I don't believe they scale very well in any medium-large size businesses.

We wanted to take advantage of things like a Microsoft Exchange calendar, a "Join Now" button and integrating with Teams. These are all things that our company made a sizeable investment on and in order to take things to the next level, we had to move on from Lifesize Video Conferencing.
I, personally, did not have much luck with Lifesize support. Each time i had to reach out to them it was a lengthy and frustrating process. I think each time the issue eventually got resolved but just the process to get there was pretty crazy.
April 23, 2021

Lifesize for change!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Lifesize [Video Conferencing] is very useful from daily meetings to the yearly webinar.

  • Lifesize [Video Conferencing] full set up is [powerful]. If Lifesize Video Endpoint is combined with Lifesize Cloud then it's very productive & user-friendly
  • Any Device: Lifesize [Video Conferencing] is the only application that allows any device to connect in a meeting. There are no restrictions in joining the meeting
  • Security: Lifesize [Video Conferencing] is a secured platform where your meeting's content & recording will never leak.
  • One-click join: We can join the meeting through one touch, also we get a reminder before 5 min to join the meeting
  • White Board: White Board is an also unique feature that allows us to discuss as we discuss in the board room
  • Password protected: Now Lifesize [Video Conferencing] meetings are password-protected, so no unnecessary interventions & offline private meetings are online private meetings now.
  • Lifesize Cloud is mainly used for C-Level users, which allow then for a unique feature of one-touch join, low downtime, user-friendly experience & high security

Daily meetings are the most important part of our life now, and we need the application which integrates with outlook, Lifesize [Video Conferencing] is that key that will connect the online meeting with the Outlook calendar.

  • Cost Effective
  • User-friendly Experience
  • Secured
  • View Options
  • Whiteboarding
  • Admit Control
  • Password Protected Meetings
  • Promotions
  • Webinar to explain the features
  • Pricing
In MD's Cabin / Chairman's Cabin, where the Lifesize Phone HD will connect with the Lifesize Cloud & it's become more powerful & user-friendly.
Mainly C-Level people don't have time to understand the functionality & procedure, they just want a one-click to connect option in their Video Calls. Lifesize [Video Conferencing is] meant for that purpose.
Lifesize's support team will help us immediately after locking the complaint. They are very supportive & cooperative. Lifesize is the only Video Conferencing brand that replaces the faulty unit with a brand new unit. this is the most important feature & factor which have to consider while buying the Video Conferencing Solution. Lifesize is trustworthy.
Tugce Kalkavan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Lifesize improves communication no matter which location you are in. When considering the video quality I think it has an advantage over other tools. During the meetings, I don't face any serious interruptions or any crashes in the application. During the pandemic, video conference programs have more importance than old years so having a good video conference with colleagues really important. Lifesize one of the best tools to meet these expectations.
  • User friendly
  • Easy to use
  • Video quality
  • There was not anything that I disliked.
If you are a team and want to make a conference then it will be a great tool for business meetings. You can get in touch with your teammates and share all information you need.

Although we didn't use Lifesize as a large team, we get great support from the Support team.

Brain Blenner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I am a happy customer of Lifesize [Video Conferencing] because it has helped me to get rid of my excessive workload that was mostly related to scheduling the meetings, planning them and to maintain their record was very difficult[.] This application has not helped me to organize my things but also, it is delivering the best quality video calling services.
  • I feel more reliable and secure to get started with this tool.
  • Quality audio video services.
  • Screen Sharing is on of the most efficient way of communication with others.
  • Meeting scheduling is also a fantastic and easy.
  • I think side by size the audio option should provide the messaging option as well because sometimes I need to discuss the thing with few members and all the time callings are not carried out.
  • Further while having a conference call I face a buffering situation in the background.
It is the best choice for our company it gives all imagined services in true. This is a great tool to get in touch with your clients and your team members especially if you have to travel in excess. It will provide you a meeting room services and integrations, sharing of content, and audio conferencing as well.
Customer support of Lifesize [Video Conferencing] is efficient and well-trained. I am happy with their satisfying services.
Eric Howard | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is used by all departments to coordinate between multiple locations. It helps us keep remote teams and team members connected.
  • Video resolution when it works is great. But it has frequent issues.
  • Screen sharing is good when it works but has frequent issues.
  • The ability to invite people to meetings is great but the user interface to schedule those is not user friendly. So we have few people that can use it remotely other than a few power users and people that join one of our two conference rooms that have the dedicated unit.
  • The quality of service (QOS) varies greatly. We have constant lag and other issues that make it difficult to use and cause a great deal of frustration. When it works, its great but our users think it's a joke.
  • Remote users have horrible QOS.
  • Easier scheduling system to send invites out using web interface that ties into Outlook.
Using the full system between conference rooms with plenty of bandwidth is probably ok. But QOS is weak so not suited for high profile calls. Remote users have frequent problems. We resort to good old fashioned conference calls more often now for simplicity. We need to buy a couple more but are hesitant due to QOS.
Dave King | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use LifeSize for Executive meeting between offices. We use LifeSize for external Video conferences with Customers and video depositions. We also use LifeSize for presentations and training.
  • Office to Office Meeting
  • Customer Meeting with the ease of connectivity, no software to load, simply open a browser to connect to the meeting
  • Training and presentations
  • Interconnecting to other systems
Well suited for interviewing staff or prospective employees. Inter-Office meeting. Customer meetings and Training. The ease of presenting through the video conference works well.
As I mentioned we have used the Lifesize support team very infrequently, but when we need them, they are very responsive to our questions and concerns. They provide the right documentation, education and support we would expect form this type of vendor. They are always available to help up through a problem
Gurchain Khaira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have locations all across the world and our Head Priest uses it to consult and listen to individuals in the organizations via the Video conference. We have a 10 user license for the Lifesize Cloud. Initially we were using it also for relaying his Live Sermon for various locations but we found that the quality sent was not good enough. So now we use Livestream to transmit the Live sermon because a two way communication is not required. Also having Lifesize Cloud on the Head Priest's laptop enables him to be anywhere in the world and still have the capability of contacting all other locations.
  • It is great to have a universal directory that everyone has in sync.
  • Good to have the flexibility to use a laptop for Lifesize.
  • Good to be able to test the system using the Virtual Call feature.
  • Previously with Polycom we had the ability to view the Far end via camera to see who was in the room or which location they were already on a call.
  • The Virtual Test call could be improved further because during the recording of your video it should split the screen to show you what it is recording. It should also have the capability of calling you back to make sure that other people can call you.
  • The quality of the video is not too good when more than 3 locations are connected.
It is good for video conference between two locations, but not too good if more that two locations join in.
We have always been helped out
  • in-person training
Score 9 out of 10
Vetted Review
Verified User
Review Source
Lifesize Video Conferencing is being used across the organization. It is being used for conduction conference meetings of various departments pertaining to various units of the organization located across the country. We use the platform to share and discuss various business, execution related issues, review meetings etc. We also share the documents relevant to the meeting/discussion using the platform to facilitate our discussions. The amazing audio and video quality of the platform has been a facilitator for smooth and steady conductance of all our meetings. The platform has been a great enabler for business specifically in the time of the ongoing pandemic.
  • Amazing Video Quality
  • Fine audio quality
  • Easy interface
  • Less app size
  • Accessibility from various interfaces be it desktop or mobile, windows or mac Or Android.
  • Flexibility to access through browser also, also through Third party rooms.
  • Document/screen sharing needs improvement.
  • Abrupt disconnection without warning.
  • Lag in turning on/off the mic.
  • Data management/security concerns as it is outsourced.
Best suited for discussions for people located at different locations with great audio/visual clarity. In case document sharing is needed, there might be some issues but still the service is satisfactory. All the standard features of Video conferencing like call recording, chat, screen sharing are available that too at a reasonable pricing.
I have not faced any major issues in conducting or attending meetings through Lifesize Video Conferencing. While there could be some abrupt disconnections sometimes, we can join back within no time. All the features are easy to understand and use and the user-friendly interface is a delight to operate. Ever since the need for conducting meetings through online mode has increased, Lifesize Video Conferencing has been a great enabler.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Lifesize Video Conferencing is being used by our entire organization to conduct meetings among management as well as Virtual Office Visits with providers. Lifesize helped us stay connected with our patients during the pandemic allowing healthcare providers to continue to see patients during the quarantine and limited face to face visits.
  • The ability to "ring" a coworker like calling them at their extension.
  • The ease of adding in participants to a meeting whether administrative or clinical.
  • The network was unstable during some calls regardless of the size. The screen would shake throughout the call.
  • There were challenges logging into a meetings to the point where we would have to log off our pc and log back in.
  • Sporadic Audio issues would take place regardless of where we would us the app, on-campus or off campus
Lifesize Video Conferencing has worked well for our Virtual Visits with patients. At times there are some difficulty getting patients connected but many times it's the patients phone that is not updated or as user friendly when conducting video calls through a third party application.

Larger meetings of 20+ participants can present some challenges to users when logging on as well as audio and video stability. Recurring visits using the same link over a period of 1-2 months can also become a problem where new links need to be created for participants to connect.
Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are currently using Lifesize Video Conferencing for the majority of our conference rooms. Lifesize allows us to quickly and easily schedule or join video conference calls. Previously we used Webex and swapped out for Lifesize a few years ago due to added feature set and pricing.
  • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
  • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
  • Camera quality is great and provides clear video for our organization.
  • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
  • The unit is a little larger than we would like, but still easily fits onto most shelves.
  • Changing the layouts on the screen (via remote control) can be cumbersome at times
  • Additional microphones have a cord (rather than being wireless), which can be unsightly and a possible trip hazard
If you have a large conference room, Lifesize is nice because it allows you to zoom in and pan/tilt the camera. This feature is really handy when your team members are far away from the unit. The ability to add additional microphones is also handy so people who are spread out in the room are easier to hear.
We have very rarely needed to utilize the support team for Lifesize but when we did, they always were able to assist us in resolving our issues. They were professional and were eager to address our concerns/issues. Despite the limited experience with their support options, I certainly have no complaints.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We have Lifesize units in our remote offices throughout the continental US and Canada. It helps our representatives stay connected with their clients throughout the business needs. It keeps our travel costs down considerably.
  • Clarity of voice and video.
  • Relative ease of use.
  • Working well across various platforms.
  • Works well with other endpoint devices (example: Polycom).
  • Complete management from remote office.
  • Ease of use by inexperienced end users.
  • Ability to program direct dial to frequent conference numbers.
Lifesize units do have a long life. We are 7 years of use on our units. Even through a few upgrades, the units are still holding strong. I would not use it for large venues (auditoriums). Even though they could be modified, I would find them hard to use in such applications.
Without a maintenance contract, I do not seeing anyone getting much support. We have not paid for a maintenance contract in years and will not get support for our devices.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Lifesize is a great video conference service. We use it across 12 different cities around Mexico and within 40 locations everyday at all hours. It makes remote communication easier, you really feel as if you where in person with the other side of the video. All the new features lately added are amazing.
  • It detects who is speaking and makes [their image] big.
  • You can take virtual meetings on a laptop or in a meeting room.
  • Easy to connect from anywhere.
  • Share comments
  • Draw features
  • Notes
We have Lifesize Video Conferencing cameras installed in multiple meeting rooms across all of our 40 locations. All of our clients love the system and it is great for giving a professional video call. It can change the presence of the meeting a lot when you are in a meeting room with high quality audio and video.
We always have received fast support from the Lifesize Video Conferencing team. When we have any problem or [inconvenience] they give high-quality, top service. Their support team gives you a personalized response for any doubt you have at any time of the day. They have a TOP QUALITY service team.
Score 9 out of 10
Vetted Review
Verified User
Review Source
When it comes to Lifesize Video Conferencing, [conference rooms] are the best. Moreover, the new series with USB mode will be extremely helpful. Inbuilt Audio Pick mic & Speakers are more than sufficient enough [and] the sleek design & ease of using the touch panel is [awesome] with different models for various room size.
  • No Extra license for joining Video hardware devices.
  • Lifesize Support is very responsive.
  • Lifesize Touch panel with inbuilt Mic, Speaker & touch is fantastic
  • Normal dialing & USB plug & play mode in new series.
  • Polling Features
  • Old system to be made compatible to current situation.
  • Feature improvements
The premises where there are already a number of VC endpoints, as big board room & conference rooms will always require a big setup. [If there] already has been a huge investment on VC infrastructure in past years, [then] they can use their existing infrastructure & initiate VC calls from their conference room.
Lifesize Video Conferencing has one of the best support [teams]. LifesizeVideo Conferencing [has] a very good response rate & resolution of the issue with follow ups & testing, [and it's] easy to communicate with the support team & get guidance if we are stuck somewhere so overall support is very good.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been utilizing the Cloud and Room systems for over a year, and we can say wholeheartedly that they are now a vital communications tool within our business. With the ability to join a meeting from virtually anywhere and on any device, we can ensure we are attending a meeting or assisting a colleague on time every time. The browser-based calling is another awesome element, customers can join a call as a guest without needing to download anything on their laptop or desktop machines, and on a mobile device all they need to do is download the app and they are connected. With Lifesize, our team have remained connected throughout the current pandemic, ensuring the feeling of a team is retained and allowing the business to continue as close to normal as we can. The added ability to meet any of our clients or suppliers face to face over Lifesize has also proven to be extremely valuable, making negotiation and problem solving far easier, and certainly, far more efficient. We currently have our whole business using the platform, including our external consultants, which brings them into the fold of the business without the need to be in the office every day. Lifesize has been a true lifesaver during the COVID-19 period and we are eagerly looking forward to the new innovations that they will deliver in the coming months. Thank you Lifesize!
  • Superb lip sync and lifelike quality 4k video.
  • Share my content to my colleagues and customers in a high frame rate and 4k quality.
  • Voice calls on Lifesize are crystal clear and always accessible.
  • Ease of use: the Icon room systems are so easy to use, as is the computer and mobile application.
  • Using Lifesize on my iPhone and iPad has been simple and highly effective.
  • Connecting with Teams and Skype for business has connected everyone with ease.
  • The web management platform gives me clear visibility on usage and allows me to easily manage my team and contacts.
  • We would love to be able to brand our virtual meeting rooms.
  • We would love to have the ability to create break out rooms from the main virtual room.
  • Video voicemail would be excellent for missed calls.
The Lifesize Cloud Platform, combined with the connected Icon Room Systems, provides any business with a reliable, stable, and unrivaled quality video communications solution. I would have no hesitation in recommending this solution to any business, large or small—it just works every time!

With the added ability to simply book a meeting directly from Outlook or the browser, invite your room system and be faced with a simple yes or no on the screen of the room system, this is by far the simplest video conferencing solution that I have ever used.
Score 1 out of 10
Vetted Review
Verified User
Review Source
Trialed Lifesize and almost immediately made the switch back to Zoom.
  • There are none.
  • Zero support.
  • Difficult to cancel the subscription.
  • The helpdesk is designed to inhibit people from being able to respond. (You'll know exactly what I mean if ever you attempt to use it!)
Overpriced, atrocious support, difficult to cancel the subscription, steer clear and try something else instead.
Michael Ball-Marian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used across the entire organization, primarily for connecting remote conference rooms. We use it for smaller daily meetings, but particularly for large team (20-100) person meetings. A good example of this is our quarterly planning activities (these involve hundreds of people and take a full day). But we also use it for small 1-on-1 calls when needed.
  • High definition video.
  • High-quality audio.
  • Price?
  • Generally, it is bullet-proof.
Seems best suited to large-scale, multi-site companies that want to provide the highest fidelity communications, and have the staff, hardware, and money to support this infrastructure. I expect that it would be less useful in smaller organizations where traditional PC-based teleconference would work well enough at a fraction of the price.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Lifesize Video Conference systems are used throughout the North American area for all meetings, from Executive Team meetings to two-person Conference Room Calls. This use has allowed for F2F meetings without the need for travel. Last year, TGNA held 1.2 Million accumulated minutes in virtual F2F meetings across three(3) countries.
  • The video display is high quality.
  • Ease of use in the interface.
  • Good sound quality.
  • The lower end models need a more robust directory assistant.
  • The dial/microphone unit is poorly designed, and has a very fragile cable which breaks quite easily.
Conference rooms under 30 ~ 40 people are an ideal location/use for this equipment.
Any video conference room venue larger than the above will not work well, as the video oom is largely limited to a low-level of magnification, and the audio capability fails at about 20 ft. from the main unit.
Michael Gunderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We purchased Lifesize primarily to connect with area high schools to offer dual credit courses to high school students. It has allowed us to send classes from our main college campus using a reliable, more intuitive video conferencing system than our previous systems.

Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.
  • Easy to use
  • Low cost
  • Easy to manage accounts
  • Knowledgeable and reliable sales and customer service at Lifesize
  • Access to Lifesize Community, which connects other Lifesize users/clients, and gives users the ability to request features directly with the support and development teams.
  • Technical support that is second to NONE!
  • More screen layout options
  • Ability to customize screen layouts
  • ability to store ip based systems as favorites.
  • Customizable recording interface--ability to change and arrange PIPs as desired
I would recommend Lifesize to any education institution, and corporate markets. It is well suited for large markets as well as affordable enough to be used by small users and companies to expand their business. The simplicity and versatility of the system allows virtually anyone with a camera enabled device to attend any video conference.
  • Online training
  • Self-taught

Even though I do not have a large presence with Lifesize, I still get amazing support from their customer service, tech support and account managers. I have never had a question go unanswered!

Lately our account has been relatively dormant, and the sales and support team reached out and asked if there was anything they could do on their end to help us use the product more. Knowing that someone is monitoring, and cares, about our account is fantastic!

Updates are frequent and included with the subscription. Our codec, mobile and desktop apps automatically update each release. Very easy to update and fast in doing so.
December 18, 2019

Lifesize hands down!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I have assisted others in setting up and making calls for planning and merger coordination. The flexibility to be able to have the video conferencing anywhere you have a telephone and Ethernet connection is great. It has a great quality picture and the sound is good. The ability to have multiple locations all together is irreplaceable.
  • Video quality
  • Sound quality
  • Easier setup
It is well suited for working in groups across the nation and planning projects without having to be at the same location (which saves money for the company). Being a part of a company that has multiple locations, it would be expensive to have each person fly in and pay for hotels and transportation. Being able to save that money leaves more for the projects.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization utilizes Lifesize Video Conferencing to link our many sites. From our board of directors across 6 counties to our health services office and their need for video chat with our outside physicians, Lifesize is a service and product that we could not function without. Even the phone-only feature is everything we need it to be by allowing us access to pre-determined conference call "rooms" that we can distribute to various departments when the need for calls arise. We especially love the mobile app available for smartphones and tablet devices when we need to meet while on the road.
  • Call quality and reliability are beyond excellent! We never have to worry about dropped frames or glitching!
  • The user support is next to none! If you have a question, Lifesize support is there to help, the first time, every time!
  • The interface of every Lifesize system, new or old, is so user-friendly. We can demonstrate the system once and staff are ready to rock!
  • I would like to see some of the point-to-point features such as far end camera control become available within meeting rooms as well.
  • SMS meeting invitation right from the user portal would be amazing to have in scenarios where a lot of people are calling in.
  • The system view options could be a little easier to access for quicker adjustment of what is being displayed on a call.
Lifesize Video Conferencing is such a great tool for multiple sites looking to call into meetings quickly. Very little set-up is involved, just click and connect! Even using the mobile app is such a great on-the-fly tool for connecting to other team members quickly if everyone has the meeting ID. Such a great tool for active communication.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Lifesize to connect remote users to the main office and to connect satellite offices to the main office or to one another. We are a state-wide organization so this greatly cuts down on travel time. We have also used it to bring in content experts that are out of state that we wouldn't be able to bring in otherwise.
  • Lifesize connects remote users
  • Lifesize saves travel time
  • I wish the feature for picture-in-picture (so we can see our room as well as the rooms that we are connected to) wasn't buried in the menu system. It would be nice to set it up to show it ahead of time too, so we're not fussing with settings when someone first joins in.
Lifesize is great when we have a group of people in our office and others want to join remotely, and it is great for joining more than one location together that also has a Lifesize camera. It isn't as great if everyone is joining from their own computer. Then you should use a web-based program like Zoom.
César Outón | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
Lifesize is the main conferencing tool we use across the company. We do video conferencing between the different regions using the Lifesize cloud. Also, each user has their own account.
  • N/A
  • N/A
  • N/A
  • The equipment is not good and fails all the time.
  • The Equipment and peripherals is very expensive.
  • The app keeps crashing all the time.
  • The admin portal is not easy.
  • The admin page for lifesize equipment cannot be managed centrally.
Lifesize does the job, but I would not recommend it over other options in the market like Zoom. The investment for less quality service is also bigger. I'm not happy with the service provided by Lifesize over the years and this is why the company has decided to move to a different platform.
Virginia Dennerlein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We had been using Lifesize Video Conferencing for a few years, then at the beginning of 2018, we contacted the support center to see if we could add functionality. We started using Virtual Meeting Rooms, and then the recording function. It has allowed us to create a video training library that everyone is excited to use.
  • The screen is very clear and easy to understand.
  • The support department is very responsive and eager to walk you through new features.
  • When we start a conference in our NJ office and there is a video presentation, often when our NY office joins in the presentation switches to them. This is particularly annoying when we have third parties also joining as it makes us look like we don't know what we're doing.
It's a great product for collaborating among various locations and offers great flexibility during presentations. It would be nice if we could have microphones that could link to the unit instead of just the wired table versions as sometimes the background noise overpowers the speakers.
Logan Taylor | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
Lifesize is being used across the organization as a video conferencing solution with the anticipation that it will fill the need to quick, efficient conferencing with remote teams. The system allows us to have people join by PC, phone, or live in person in one of our system set up rooms. It allows for presenting video, audio, and PC presentations live.
  • Multiple ways to join a call.
  • Setting up reoccurring meetings is relatively easy for admins on the cloud site.
  • Phone and computer apps are nicely put together and easy to use.
  • Highly proprietary.
  • Equipment is very costly compared to other brands.
  • Lack of true Microsoft Teams integration.
  • Somewhat difficult customer service.
I believe if you are looking for a high-end system that allows a lot of features and you are not using a different audio/visual conferencing solution, this is the system for you. However, there are other brands who have worked hard to integrate their devices with Microsoft Solutions and the cost factor is significantly less for the same capability.