Great functions for the price
March 23, 2021
Great functions for the price
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Lighthouse 360
All Departments use [Lighthouse 360] to confirm daily visits of our patients, we use it to send out reminders, all notifications of inclement weather, changes in hours, covid updates, etc.
- If there is an opening within 2 days they send out text messages to get the openings filled
- Love how you can set the time frame for all reminders, cell, text and emails to be sent out
- The templets that we can use to send out to patients about using year end benefits or to notify the patients of a promotion are great - I love how we can change the wording to work for us
- The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
- The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
- We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.
- Keeping our schedule is a huge success
- Keeping our patients informed of our office specifics is another area of success
- Love how easy it is to respond to a patient regarding a text
When I did use Solutionreach - they did not have as many functions as Lighthouse 360 like immediately sending out a text when we had a hygiene opening within 48 hours. And their templets were very limited to what we could change.
Do you think Lighthouse 360 delivers good value for the price?
Yes
Are you happy with Lighthouse 360's feature set?
Yes
Did Lighthouse 360 live up to sales and marketing promises?
Yes
Did implementation of Lighthouse 360 go as expected?
Yes
Would you buy Lighthouse 360 again?
Yes