A pioneer in affordable VPS
March 16, 2021

A pioneer in affordable VPS

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

VPS servers currently host legacy systems for email and hosting other legacy apps that have been deprecated/abandoned. Our live/main email server is hosted here and we have several clients that host their apps on their own accounts that we service/support. Linode fulfills the role of quick server deployment as well which plays a role in our disaster recovery plan.
  • Quick server deployment.
  • Affordable cost.
  • Good assortment of free products such as Longview and DNS hosting.
  • Good assortment of products for sale (VPS ranges, storage blocks, etc).
  • Significant downtime issues.
  • CPU theft is common.
  • Auto-deploy scripts are behind competitors offerings (example = other competitors will deploy a cPanel server with license included fully ready to go).
  • Competitive pricing was good for small to medium server needs (beyond the 32GB servers it becomes much more affordable to get dedicated servers elsewhere).
  • Network speeds gave good benefit to hosting speeds for TTFB which was a good selling point for some of our services.
  • Downtime caused much concern from clients/customers, degraded our reputation.
We used many other cloud providers such as Vultr and AWS. Ultimately chose Linode due to ease of use (the old simple control panel), fair pricing, selection of services and good price/performance value aspect.
They've always been pretty helpful when I've had to call in, almost every time they were able to proceed with the fix I wanted to implement such as live-migrating servers to get away from an overloaded machine. The problem was that the frequency of needing to call in was getting worse and worse the last 3-4 years.
The speedy servers allowed for us to sell higher quality hosting services to our clients than our competitors could afford, this initially gave us an edge in our general market/niche. Having tools like Longview available helped debug/troubleshoot and monitor issues which could have cost a lot of $ if not for Linode having those tools freely available.
In polls for our clients uptime ranked #1 in their wants/needs, #2 came in as speed and #3 was cost... This put us in a particularly bad position since Linode server uptime had been getting worse and worse in the years leading up to our exit from Linode.
Well suited for a hobbyist site or testing/development or for maintaining legacy systems that aren't critically important. A couple years ago we moved all of our primary/important services off to a dedicated server provider, the main reason for the move was too much downtime by Linode in the form of "planned maintenance" but also from other downtime events as host node crashes became more frequent and CPU theft became more frequent which required moving between servers very often.