No surprises in your monthly bill, a good solution for small to medium projects
Updated March 09, 2024

No surprises in your monthly bill, a good solution for small to medium projects

Tiago Ameller Gomila | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

We started using Linode hosting services in 2017. Moving from DigitalOcean, our motivation at the beginning was just pricing. But after four years I can say reliability and professional service is key for remaining. We still have some servers running on a local data center, but have plans to move all of them to Linode in next months/years. We use Linode's VPS for custom web services for all customers, which are small companies. For $5 to $20 at month, we can host a web application with some hundreds of users.

Pros

  • Administration panel is easy to use.
  • VPS is pretty fast, enough for our needs.
  • When a problem arises, they notify us and solve it in minutes.
  • Recently I was surprised to find more regions in Europe to place my VPS

Cons

  • Billing. I wish to have invoices in Euros.
  • Due to Brexit, we abandoned our London data center. I would like to have some other in Spain or France to balance our assets.
  • I would like to know more about how secure Linode's data centers are. We know literally nothing about these infrastructures.
  • They added more regions in Europe. But billing remains in USD only
  • Positive. For a $5/month VPS, I can host a custom web app for a customer and bill him a lot more.
I moved to Linode for the pricing, but quality of service is pretty good. Heroku is great for novice programmers with no DevOps experience, but you pay an extra cost for it. DigitalOcean has much better docs and tutorials than Linode (BTW, these material apply for Linode as they are for same hosting technologies), but if you have some experience at the Linux field, you can install all of your dependencies and run for less cost.
In fact, I've needed customer support in rare occasions. In those cases, service was pretty fast and adequate. I love when I get notified something is wrong at 3:00 am and by 3:30 am it was resolved with no notice by me or my customers.
I think it depends of your skills maintaining and configuring linux servers. Luckily, we can fix most issues by ourselves.

Do you think Akamai Cloud Computing delivers good value for the price?

Yes

Are you happy with Akamai Cloud Computing's feature set?

Yes

Did Akamai Cloud Computing live up to sales and marketing promises?

Yes

Did implementation of Akamai Cloud Computing go as expected?

Yes

Would you buy Akamai Cloud Computing again?

Yes

For small web services or applications, you don't need the scalability of AWS, Azure or GCP. With Linode you have no surprises in the monthly cost. Otherwise, if you need to scale fast or by season demands, you'll need to do a lot of work manually.
We also use Object Storage. It fits all our needs for a small project.

Comments

  • Tim Lambert | TrustRadius Reviewer
    Tim Lambert
    (Vendor Representative) commented 2 years ago
    We're always happy to see a longtime customer provide not only praise but critical feedback about our services. Our Support Team is available around the clock to answer questions and solve issues no matter the time, helping to make those late night/early morning alerts less stressful for you, your team, and your own customers. You may have missed the announcement, but Core Sites were released for general availability in Paris, FR (Q4 2023) and more recently Madrid, ES (March 2024). Although London remains a stable, centralized center for many customers, these new sites have new hardware and capabilities that may exceed "legacy" sites you may have previously been using. That said, despite our billing model being flexible, we currently only allow payments to be made using USD which could definitely be seen as an inconvenience for the globalized market. With this in mind, we've submitted this feedback as a feature request so that we can hopefully implement more payment options in the future. For our most up-to-date Security Compliance certifications, be sure to visit: - https://www.akamai.com/legal/compliance If you have any more questions, comments, or feedback, be sure to open a ticket, email support@linode.com, or call us directly and our Support Team will be happy to assist you!

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