Great service with only a little room for improvement
Updated March 07, 2024

Great service with only a little room for improvement

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Linode

We are a small design agency and host a number of mostly WordPress websites on mostly LEMP stacks. Some clients have dedicated VPS servers but most are sharing a VPS with others.
  • Reliability had always been solid with very few incidents of unplanned downtime.
  • Performance has always been solid.
  • Support tickets can sometimes sit unanswered for a long time (+24 hours) which is concerning when you've had a sever taken down for sending spam and have since resolved the issue.
  • Didn't seem hugely open to suggestions (in my case allowing tags to be deleted / renamed).
  • Improved operational efficiency via streamlined deployment.
Linode was considerably cheaper than Rackspace, Azure and Amazon when I last checked. It's also pretty simple by comparison.
Some poor response times have left me disappointed on occasion.
For its cost Linode is an excellent service. We can happily charge small companies very reasonable hosting fees and still make money from the hosting solution.
Very important with some servers hosting reasonably high traffic transactional websites. Generally uptime with Linode has been good with little unplanned maintenance and only occasional planned maintenance causing minimal downtime.
Excellent low cost hosting option if you have the time / knowledge to maintain your own server(s).

Conversely, if time/expertise are not at hand an alternative would be more appropriate.

Using Linode

1 - Website hosting
Website development
1 - Require knowledge of linux servers and their operation.
  • Web hosting
  • Domain management
  • Database hosting
  • Managed databases
Robust performance and reliability at a consistent price point.