Updated March 04, 2024

Great provider that have really let us down with very poor data centre connectivity up time in 2022. Hopefully this will improve, i'm willing to wait and see but you may not be.

Item: Akamai Cloud Computing
Rating: 3
Author: Verified User

Verified User

Employee in Information Technology

Computer & Network Security Company, 1-10 employees

Score 3 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

LAMP stack hosting of websites.

Pros and Cons

Self service VMs
DNS management
Scale up and down

In my experience, in the past 3 months, the downtime in the London data centre has been regular and sustained with repeated +1 hour whole datacentre outages.
I feel the downtime disclosure is not very forthcoming. They need to provide better forensic detail of outages which have been way too regular in London Lately.
In my experience, a server disk fault resulted in the loss of a whole VM and all its data! They were unable to recover, so we needed to resort to our disaster recovery backups.

Return on Investment

Quick response to client question for resources
Cloud competitor without a lot of the bluechip fuss / scalecost
Support team who can and will help without a 10k pa retainer

Alternatives Considered

Amazon Lightsail, Amazon Elastic Compute Cloud (EC2), Amazon Relational Database Service (RDS) and DigitalOcean Droplets

Support Rating

Good responses from the team, but sometimes slow.

Total Cost of Ownership

Good price to performance ratio.

Reliability

Very important, and this is where Linode has really let us down. In my experience, there have been 3x major 1h+ whole data centre outages in the London region in the past 3 months.

Key Insights

Do you think Akamai Cloud Computing delivers good value for the price?

Yes

Are you happy with Akamai Cloud Computing's feature set?

Yes

Did Akamai Cloud Computing live up to sales and marketing promises?

Yes

Did implementation of Akamai Cloud Computing go as expected?

Yes

Would you buy Akamai Cloud Computing again?

Yes

Likelihood to Recommend

Great for LAMP stacks and quick spin-up VMS. Bad for critical infrastructure due to outages.

Users and Roles

3 - Software developers and sysadmins

Support Headcount Required

Business Processes Supported

LAMP Stack Hosting
Domains
nameserver management

Innovative Uses

CLI Integration via Linode API
Disk Resizing to meet demand

Likelihood to Renew

Price has increased and had some troubles with the London data centre

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Tim Lambert
(Vendor Representative) commented a month ago
Your concerns have been heard and are valid, as any amount of downtime is more than we'd like to see. While the most recent incident has been resolved, our team will has published a post-mortem on the related status page, detailing what happened and what was done to resolve it. From here, our team is also scheduling maintenance to prevent similar issues from occurring in our data centers: - https://status.linode.com/incidents/vp8s1b5pzcnh Regarding the other recent incidents in London, these events were unrelated to one another but have all resulted in updates/patches to prevent these issues from happening in the future. Moving forward, I hope that this update provides some peace of mind for you, regarding the integrity and resilience of services you host with us.