Linode is great! What more needs to be said?
Updated March 04, 2024

Linode is great! What more needs to be said?

Dave Warren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

We were a small hosting company, all of our web servers and various other services were run on Linode's platform. Although I have largely exited the Webhosting industry, I still have a few Linodes hosting our internal applications, customer-facing website, and a few remaining customer sites. To this day, I run some public mirrors for a few open-source projects.
  • Pricing
  • Reliability
  • Hardware/Technical Support
  • S3-compatible storage expensive
  • Bandwidth Alliance membership was dropped silently
  • Cheaper and more reliable than owning our own gear
I've used a few other platforms, DigitalOcean is probably the closest, but Linode always had better backend tools aimed at geeks whereas DigitalOcean just focuses too much on blank whitespace on their control panel, while offering less functionality.

Performance was similar, with Linode being more consistent, and being more likely to exceed expectations. With the backend tools being better for me.

I use Vultr for a few services right now, in particular for redundancy where I want a non-Linode service. Linode is still my go-to.
I've only logged a few tickets over the years, and nearly always had a good experience. Bugs logged against their control panel do get fixed, their support teams are knowledgeable, and if the answer is "No" or "Can't be done" they're upfront and just say so rather than rambling.

I don't dislike dealing with their support team, which is high praise. :)
Linode is price competitive with similar offerings, while typically wasting less of my time by having amazing backend tools. It was great to be able to scale up and down, spin up new machines pre-configured and ready to go before this was a thing every cloud provider and their dog's provider also offered.
Reliability has been pretty much rock solid lately. They've had issues in the past when they were the target of a DDoS, which is a challenge to defend for any company, and I appreciated Linode's communication and willingness to assist, but also their infrastructure improvements which seem to have alleviated the issue. Oh, and they make SLA claims easy (or they did, it has been years since I had a SLA claim).

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Linode is a self-managed platform, you get a VPS that you control, and you need to know what you're getting into. If you're comfortable as a system administrator, then Linode is fantastic, but if you want a ready-to-go web host, Linode isn't your thing.

Having true root access including the ability to deploy your file system is spectacular, and you aren't limited to what their backend tools want to offer. I did have issues with jitter when trying to run our VoIP platform on Linode, but admittedly, my office's internet provider is not well-connected to where Linode's servers are located. We had similar issues [with] other VPS providers until we went to a VoIP-specific provider. I wish they offered Windows Servers too, but I'm a minority there.