IT operations analytics software analyzes large volumes of data produced by performance monitoring tools used to monitor the health of IT systems. IT operations analytics software uses complex algorithms to extract useful information from this data. IT operations analytics is an application of “big data” to the IT realm.
Minimizing outages
Root cause analysis
Service prioritization
Predictive capacity management
Modern IT infrastructures are typically very complex with combined physical, virtual and cloud components. On top of that, most modern IT organizations are using DevOps or Agile approaches to enable continuous development which adds another layer of complexity.
The mass of data that management and monitoring tools produce can be very difficult to stay on top of and understand. Sophisticated analysis of these massive quantities of IT operational data allows the IT organization to become much more proactive. IT Operations Analytics has evolved from uncovering issues an hour or two before they affect operations, to providing predictive capabilities well into the future.
These tools operate in two key areas: Performance analytics, and capacity management. Performance analytics is concerned with things like understanding how service levels impact users, prioritizing services by business value, service impact analysis and root cause analysis. Capacity management is about anticipating future needs for servers, storage pools etc. in the future.
Many of these products offer a free trial, and some have a free version. Pricing structures differ from product to products, however, enterprise-level products typically start at $250 / month.
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ExtraHop in Seattle, Washington offers an IT operations analytics platform.
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Evolven Software in New Jersey offers an operations analytics platform.
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