LoadComplete: Great software but lacks proper support
December 12, 2017
LoadComplete: Great software but lacks proper support

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with LoadComplete
We use loadcomplete in the QA and Tech Ops department. We use it to test the speed and load of several applications we develop in-house. We use LoadComplete to create reports and report any issues that we may notice during a certain load. As we develop new applications to update our old ones we will be using LoadComplete from day 1 to make sure our new application does not cause any performance issues to our server as well as have the best experience for our customers.
Pros
- Able to generate detailed reports.
- Displays graphs during load testing to show the user (Performance Engineer) where a bottleneck occurred.
- Ability to run tests in the cloud.
- Port test scripts from TestComplete.
Cons
- Some graphs remain empty, I would like a description of why a certain graph cannot gather data.
- Allow user to customize the graph.
- Negative: Licensing fees are too expensive.
- Positive: Able to generate and present reports, Able to show developers where bottleneck shows up.
- Positive: Easy to understand software to train new users.
- Neotys
We chose loadcomplete because we already use SmartBear software for other automation solutions. Porting over test cases is easy and a user can have a test up and running within minutes. I do wish SmartBear would have better support and I haven't used any other testing tool in a while to make a comparison.
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