Enterprise use of Logi-Serve-Serve to increase candidate flow and improve candidate experience.
March 04, 2021

Enterprise use of Logi-Serve-Serve to increase candidate flow and improve candidate experience.

Jeff Christofis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Logi-Serve

We used Logi-Serve as a Behavioral Assessment platform and Realistic Job Preview in support of KellyConnect, which is our Contact Center Outsourcing business unit. The platform was integrated into our Applicant Tracking System and used to help screen Customer Service applicants. It allowed us to provide a realistic preview of the job responsibilities and duties in an attempt to have candidates self-nominate out of the application process if they felt the job was not the right fit. For those who expressed interest, the Behavioral Assessment platformed provided the ability to screen and filter applicants against a profile that reflected the behavioral attributes of our strongest performers.
  • IO Psychology assessment and profile development.
  • Integration into our ATS platform.
  • Quick an efficient assessment activity with minimal abandonment.
  • Customer relationship management.
  • Providing proactive business insights.
  • Mobile enabled platform.
  • Accurate filtering of candidates against a predefined profile.
  • Cost avoidance interviewing unqualified candidates.
  • Minimal candidate abandon rate, which allows us to maximize the use of our marketing budget.
We were impressed with the intuitive UI and gamified approach of the platform, along with the in-depth IO Phycological assurance that the candidate evaluation aspect would operate as intended. Other tools were traditionally designed around multiple answer Q&A, with a high abandon rate. The time to complete the Logi-Serve assessment was 25% that of the other tools. As a result, the test completion rate consistently hovered above 93%, a significant improvement over previously used tools.

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When vetted against the industry, we felt that the user interface and efficiency of the platform supported our objective of providing a pleasant applicant experience.

Logi-Serve Feature Ratings

Automated data collection
Data analysis
Data integration
Predictive analytics
Report designer
Not Rated
Pre-built content
Data management
Self-service insights
Not Rated