Workforce Analytics Software

TrustRadius Top Rated for 2023

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Workday Prism Analytics

Workday Prism Analytics extends the core capabilities of Workday. The product promises to allow users to generate finance and HR insights from any data source, all within Workday, and securely distribute it to the entire organization. Workday Prism Analytics includes data preparation,…

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ChartHop

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The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against…

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We360.ai

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OrgMapper

OrgMapper is an online diagnostic tool that analyzes and visualizes the human networks employees use to collaborate, communicate and exchange information over in order to do their daily jobs. It produces lists of key employees and network maps to identify communication and collaboration…

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OnShift

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Fourth Analytics

Fourth Analytics holds HR, scheduling, payroll, purchasing, stock and POS data in one place, as well as third-party data such as social media sentiment, customer reviews and mystery diner.

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Crunchr

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ADP DataCloud

ADP® DataCloud is the company's workforce analytics tool, presented as an intelligent set of data analysis tools designed to help HR professionals measure, compare, predict and apply insights uncovered in ADP workforce data.

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Workmate

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AmplifAI

AmplifAI is a workforce engagement and performance acceleration platform for sales and service teams, from the company of the same name headquartered in Richardson, TX.

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Workday Peakon Employee Voice

Peakon is an employee engagement application now from Workday (acquired August 2021) which emphasizes getting useful and actionable data from employee surveys, and with that as a goal includes features to ensure all employees are sufficiently included, that surveys do not induce…

Workforce Analytics Software TrustMap

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Learn More About Workforce Analytics Software

What is Workforce Analytics Software?

Workforce analytics software (WFA) applies statistical models to worker-related data, allowing enterprise leaders to optimize human resource management (HRM). Workforce analytics focus on metrics and analyses that enable data-based decision-making around labor and workforce decisions across an enterprise or business with a large workforce. They can inform decision-making most commonly in areas like:

  • Hiring
  • Retention
  • Performance and productivity management
  • Succession planning
  • Multi-location workforce optimization

Workforce analytics is closely related to other analytics-focused areas of HR, such as people analytics and performance management. The key difference between workforce analytics and other forms of HR analytics is the scope. Most analytics or management systems are focused on the individual level, while workforce analytics are primarily concerned with company-wide workforce insights and marco-level planning.

By focusing on aggregation and workforce-wide analytics, WFA products are able to more actively leverage machine learning and AI. These more advanced methods allow some workforce analytics products to better generate predictive insights and highlight areas for improvement and workload optimization. Workforce analytics are increasingly leveraging these capabilities to generate insights into remote or distributed workforces.

Workforce Analytics Features and Capabilities

Workforce analytics capabilities can be found in a variety of different types of products. However, workforce analytics products should have most or all of these common capabilities:

  • Automated data collection
  • Data Analytics
  • Data integration across HR systems
  • Predictive analytics
  • Benchmarking
  • Reporting
  • Pre-built analytics content
  • Data management
  • Self-serviceable insights

Different Product Types

Some products in this category are human capital management (HCM) suites that combine Core HR, Workforce Management and/or Talent Management applications and provide tools for analyzing that data that lives within them.

Other products in this category include point solutions that pull in data from recruiting, time & attendance, performance, payroll, and other systems to allow users to visualize and report on worker-related trends. Some workforce analytics products specialize in productivity management and analytics. These products track employee’s activities throughout the workday, or import that day from another tool, then aggregate it to generate workforce-wide insights.

A third type of product in this category allows users to input/collect a specific type of worker-related data and analyze/visualize that data within the tool. For example, OrgMapper is focused on analyzing employee communication patterns to chart collaboration pathways and networks, whereas PI Behavioral Assessment focuses on analyzing behavioral styles of current and prospective employees.

Workforce Analytics Comparison

When comparing workforce analytics software, consider these factors:

  • Point solution vs. HCM suite: Many Human Capital Management (HCM) suites have built out workforce analytics modules in recent years that can natively integrate with the rest of the platform. However, these capabilities usually come as a package deal with the rest of the suite and aren’t sold separately. For businesses that are happy with their existing core HR software and don’t want to switch, adopting a point solution on top of their existing systems may be a better fit.
  • Industry-specific vs. general-use: Some workforce analytics products are focused on specific industries with unique workforces, such as retail, restaurants, or call centers. Businesses in these industries may benefit from one of the industry-tailored analytics tools, while other industries may prefer a more generally-applicable package.
  • Ease of analytics: Workforce analytics bring a more complex level of data analytics to HR, and may have larger learning curves to be usable as a result. However, workforce analytics providers have been making their products more accessible to the broader HR user base with fewer data analytics skills. Consider what knowledge base the company’s HR team has, and ensure that each product in consideration meets that skill level. User reviews will likely give the best insights into this outside of a trial or demo.

Pricing Information

Workforce analytics pricing will change dramatically depending on whether it is part of an HCM suite or a standalone analytics tool. Standalone workforce analytics software is usually priced from $5-15 per user or employee, per month. For enterprises or businesses with large workforces, this can lead to subscription costs upwards of $150k, but smaller organizations’ costs can be much lower.

Related Categories

Frequently Asked Questions

What is the difference between workforce analytics and people analytics?

Workforce analytics provides insights and informs decision-making across a workforce, while people analytics is more focused on individual personnel-level insights.

What are workforce analytics used for?

Workforce analytics are used to analyze HR and performance data to inform workforce-related decisions like retention plans, hiring, and succession planning.

What are the benefits of workforce analytics?

Workforce analytics allow large scale businesses and enterprises to make proactive decisions around workforce planning and decision-making, preventing talent gaps or unnecessary overhead.

Who uses workforce analytics software?

Workforce analytics are most commonly used by managers or directors at large companies or enterprises.

How much do workforce analytics tools cost?

Standalone workforce analytics tools are priced per employee, per month, starting from $5-10/employee/month.