Overall Satisfaction with Logikcull
Logikcull is used at the firm for a variety of purposes, but primarily in support of the firm's E-Discovery Practice Group, in the context of litigation, subpoena response, and corporate internal investigations. It is used across the entire organization. It addresses the challenge of powerful analytics within the context of a highly comfortable user interface. It also provides the user with powerful administrative privileges, as opposed to other platforms that try and hold on to these. Thus, it empowers its users.
- It ingests data robustly, allowing the user to set a variety of ingestion rules.
- It provides an interface for attorney review that significantly reduces user training.
- It has robust user features to enhance the review and tag function of an attorney review team.
- There are too many wonderful export features to list, but suffice it to say very robust.
- Support is at the platinum level with real-time chat interface with REAL tech types who can solve issues, without going through a script
- The company obviously invests heavily in development and seems to always be on the industry edge of simply making things better, faster, more efficient, and cost-effective.
- Perhaps data processing transfer from here to there, but that may be as much the Firm as Logikcull.
- A few more reporting features to keep track of reviewer activity.
- Auto notices of reviewer activity would be neat.
- Total control of the interface and its functionalities
- Complete reliability at every level, from data ingestion, processing, querying at the Boolean level or simple search term level, attorney review and production
- Platinum level real time chat support
- User empowerment
- Cost predictability
- ROI has been enormous with revenue redirection back into the Firm
- Defensible management of every aspect of the EDRM
- Made attorneys more comfortable with relying on technology, without having to have an engineering degree from M.I.T.
Logikcull, in my opinion, has all the functionality at half the ease and much less the cost.
Do you think Logikcull delivers good value for the price?
Yes
Are you happy with Logikcull's feature set?
Yes
Did Logikcull live up to sales and marketing promises?
Yes
Did implementation of Logikcull go as expected?
Yes
Would you buy Logikcull again?
Yes