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Excellent product that we use for our chart and diagramming needs
April 15, 2024

Excellent product that we use for our chart and diagramming needs

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Lucidchart

Overall Satisfaction with Lucid Visual Collaboration Suite

We've used Lucid Visual Collaboration Suite for several years and the improvements made over time has helped cement its use within our organization. We haven't had to use any other product for the anything that we use Lucid Visual Collaboration Suite for.

It's always been easy to use, and the limitations we encountered when we first started using it have all but disappeared.
We use Lucid Visual Collaboration Suite for flowcharts most of which are at a easy and medium level of complexity. The flow charts consists predominantly of Information Technology charts - data flow and infrastructure diagrams, network topologies, etc. We also use it to maintain our organizational chart.
  • Data Flow Diagrams
  • Infrastructure Diagrams
  • Network Topologies
  • We haven't encountered any limitations as we have been able to complete all tasks started in Lucid Visual Collaboration Suite
  • Limitations encountered in the past (i.e., issues exporting some diagrams to PDF) have been resolved
  • Improved Productivity i.e., easy to create, share, update
  • Presentation-worthy diagrams
We haven't needed to collaborate within the product other than others viewing a file. In most cases, one person is working in Lucid Visual Collaboration Suite developing the diagram, chart, etc. and it is exported and distributed to others via email, etc.
It's been a while since we've had to contact support, however the few times that we did, they've been responsive and resolved the issue to our satisfaction.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Data Flow Diagrams and other charts of easy/medium complexity are easily created and look good.

Complex organizational charts that require frequent updating may be less appropriate since I believe it will be a manual endeavor. However, it meets our needs since we have a relatively flat organization that doesn't change frequently.

Note that there may be functionality that accomplishes this that we haven't utilized.