Lucidchart is easy and the way to go.
July 16, 2021

Lucidchart is easy and the way to go.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I learned of Lucidchart from a colleague at a prior company and brought my knowledge here. We've seen improvements immediately on our team, as we've been using it collaboratively, and this has allowed us to close information gaps within our small circle. A small bump in budget to splurge on the software, we've now been able to cut multiple conversations and save time due to our processes and workflows being so demonstrative.
We are using Lucidchart as a way to map our processes and procedures. It is currently being used by 3 people to overhaul our workflows as we experience growth as a start-up.
  • Easy to use for beginners
  • Google integration is seamless
  • While easy to learn if you have someone on your team who is already familiar, it could use a better tutorial or guide
  • Collaboration within the team dynamic
  • Clarity RE: cross-team functionality
I've not needed to use the support.

Do you think Lucidchart delivers good value for the price?

Yes

Are you happy with Lucidchart's feature set?

Yes

Did Lucidchart live up to sales and marketing promises?

Yes

Did implementation of Lucidchart go as expected?

Yes

Would you buy Lucidchart again?

Yes

Aside from using MS Word or Excel, which was a struggle, Lucidchart is the only other program I've used.
Lucidchart is best used for high level, work flow displays. It is necessary for department scaffolding and I love it to explain department structure and scaffolds.