Easy to use
Updated December 12, 2022

Easy to use

Howard Chon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I gave it a high rating for its ease of use. Training was helpful, but I learn more by trying on my own and creating things on the fly. Lucidchart made it very easy to figure out.
Designing financial processes for planning, reporting, and analysis. Using the application to map org charts to process steps, visually define system interfaces, and outline a data model of a new ERP system implementation.
  • Org charts
  • Process diagrams
  • Systems map and interfaces
  • Embedding into MS Powerpoint
  • More flexibility to link multiple boxes in a process diagram to show dual accountability of a process step.
  • Mix and match ability to visually showcase systems interfaces to process steps.
  • Improved understanding of new projects / inititatives we are undertaking
  • Serves as a summary tearsheet for executives who want a rolled up overview
  • Improved productivity because changes are easy and can be made on the fly, rather than starting over
Data sharing and collaboration is the key to a virtual workforce. Office dynamics have changed so much over the last 2 years and Lucidchart makes it easy to show / share the work with colleagues.
I have not had to reach out to customer support, but I was already contacted by Lucidchart support to make sure my experience has been good.

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Lucidchart is much more flexible and easier to use. Visio is not user friendly and PowerPoint is clumsy and difficult to change / alter charts and diagrams.
NetSuite ERP, Microsoft 365 (formerly Office 365), Slack
As a comparison to Visio or building charts in powerpoint, Lucidchart is much easier to use. It's suite of templates is broad and offers many options and even inspires thoughts of other usage. Specifically, when mapping a new process to drive both accountability and education, Lucidchart has been very helpful to provide a visual representation of both. Also the org chart functions are flexibile and offers a wide variety of use beyond just our org. It is also useful in showing sales account responsibility as well.