Item: Lucid Visual Collaboration Suite
Rating: 10
Author: Apolonio "Apps" Garcia

Overall Satisfaction with Lucidchart

Usability

There are a lot of templates, and the user interface is intuitive and easy to use. There is also an extensive library of help documents and videos.

Use Cases and Deployment Scope

We use it across the organization for process mapping, presentations, brainstorming/creativity, and wireframing. It helps us communicate more effectively and helps us document business processes, both internally and for customers. We use it in marketing, software engineering, back office, project management, and IT.

Pros and Cons

Pros

Process mapping
IT / network diagrams
Visual risk analysis (bow-tie diagrams)

Cons

mind mapping

Return on Investment

Improved communication with staff and customers
Improved documentation
Faster brainstorming

Integrations

We use Google integration for authentication, saving time, and improving security.

Support Rating

There is an abundance of self-help that is extremely useful.

Key Insights

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Likelihood to Recommend

It is fantastic for documenting and visualizing business processes. It is straightforward to use and facilitates collaboration very well. It is cost-effective for small businesses like ours but would appear to scale to any size organization. While it does provide robust text editing, it probably would be well-suited for text-heavy applications like report writing (similar to MS Word or Google Docs).

Comments

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Lucidchart is great for small businesses.