I love Lucid - So easy to use and vibrant colors.

I create swim lanes, dependency diagrams, decision tree, flow charts and diagrams portraying the systems that connect with other systems in our company or externally. It's easy to use and creative with different shapes, forms and colors. Nothing to dislike so far. I have been a Lucid user for 3+ years, and I love everything about it and there is nothing that I dislike at all. The tool itself is easy to use and very self-taught. It is helping me solve Various complex diagrams that go through our company from one department to another. It allows me to create a picture of our current process vs. our future state and to simplify breaking down the technicality of a circle and streamline it for simple non-tech savvy stakeholders or end users.