Great app; easy to use; fast to learn. Really improves collaboration.
April 14, 2022

Great app; easy to use; fast to learn. Really improves collaboration.

Michael Alexander | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Lucidspark

Lucidspark is designed to help cross-functional and remote teams accomplish more effective brainstorming, collaboration, agile and project planning, customer experience research, strategic analysis, and more. I have been using Lucidspark to quickly capture client requirements and provide visual feedback to ensure validation. Clients love to see the immediate results and with the share features, they can take those results back to their team and continue to add to the conversations. As a team at Neocode, we were also using Lucidspark when we needed to quickly brainstorm and document our sessions. It really addresses the need for an easy-to-use collaboration and validation tool to ensure we get it right the first time! It is an easy-to-learn tool that every business analyst will find useful.
  • Easy to diagram.
  • Easy to share.
  • Easy to validate.
  • I'd like to see more shapes and additional tools specifically for IT.
  • Reduced project development time.
  • Improved communications with clients and end-users.
  • Enhanced my meeting presentations.
The app offers a robust set of drag and drops tools and shapes, and an endless whiteboard, and I appreciate the simplicity of being able to either allow end-users to share the sheets or simply export pdf versions. It is easy to get up to speed quickly and produces very good quality with little fuss.
Being able to share and integrate with our Slack users has greatly improved our response time and effectiveness as a team.
The overall performance of lucidspark has been exceptional and it has improved collaboration with all stakeholders. Senior stakeholders and end-users find it easy to use and it allows all of us to quickly reach agreement on key requirements.
I really haven't had many issues with the app however on the few occasions I have had to contact support they have been great. The support team has been easy to work with, responsive, and knowledgable.

Do you think Lucidspark delivers good value for the price?

Yes

Are you happy with Lucidspark's feature set?

Yes

Did Lucidspark live up to sales and marketing promises?

Yes

Did implementation of Lucidspark go as expected?

Yes

Would you buy Lucidspark again?

Yes

I've been using Lucidspark for about 7 years as a Business Analyst working on IT projects. The tools are intuitive and easy to learn. It's a fast way to develop wireframes, verify requirements and create a compelling visual environment. I love its full set of shapes, flow diagram objects, and endless whiteboard & its ease of use; it has saved many hundreds of hours and enhanced collaboration with my teams and end-user clients.