Great collaboration during COVID
February 07, 2022

Great collaboration during COVID

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Lucidspark

We piloted this feature for quick whiteboarding of solutions in zoom meetings which it does pretty well.
  • Quick and easy to convey ideas
  • Foster Collaboration
  • Create a live account map
  • Unauthorized/Anon users not so easy to jump in
  • Integration with SalesNav/SFDC could be better
  • More templatization / standard icons
  • Created visibility and alignment on strategic accounts with a live account map
  • Created critical designs live during meetings
It's pretty easy but could be a bit more intuitive and easy to collaborate and share ideas.
Didn't use this feature
Worked pretty well and quickly but sometimes didn't load/authenticate or was too slow which would cause abandonment.
Very supportive and responsive team, but doesn't always have the answers/solutions required.

Do you think Lucidspark delivers good value for the price?

Not sure

Are you happy with Lucidspark's feature set?

No

Did Lucidspark live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucidspark go as expected?

I wasn't involved with the implementation phase

Would you buy Lucidspark again?

Yes

It's great for technical designs and flowcharts that are simple and need to be built on the fly.