Overall Satisfaction with M1
The product is our first foray into an ERM. For us the learning curve is quite steep, as we ran on excel and Quickbooks before M1. The online learning resources are very good, and our live team training sessions are absolutely amazing. The greatest strength of M1 is also it's greatest weakness. The program is so powerful and customizable that there are more than one way to accomplish an action. Plus the ability to modify much of the program data screens is quite powerful. We have yet to go live (combing soon) but the support and training has been awesome so far. (Shout out to Rob!). My suggestion as the lead user at my site, is patience, practice, training, and practice.
- Customization
- Workflow Capture
- Inventory
- Hover Help. (Mouse over a field with automatic help or units display)
- Easier Automatic Image Display on Parts Page
- Much Longer Titles. Some are limited to 6 characters.
- Still in installation phase
Still in Installation Phase. Predict great detailed operations and capture of hidden costs
No comparison. But we are still in the initial install phase.
Do you think M1 delivers good value for the price?
Yes
Are you happy with M1's feature set?
Yes
Did M1 live up to sales and marketing promises?
Yes
Did implementation of M1 go as expected?
Yes
Would you buy M1 again?
Yes
M1 Feature Ratings
Using M1
10 - Sales, Purchasing, Accounting, Management, Inventory, Shop Workers (5)
- Accurate quoting
- Accurate Cost of Goods Sold
- ACurate and Timely Inventory
M1 Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Immediate help available Support understands my problem Quick Initial Response | None |
Yes, as this is our first ERM program
Almost every time. Problems handled quickly and correctly.