Overall Satisfaction with Macola
We are a manufacturing company and have used Macola as our MRP system since 2011. We find it easy to use across the organization from engineering to accounting. We use the BOM/Inventory, RMA, AR, AP, PO, Order Entry and GL modules. As a small business, we do not use a number of the other modules. We have found the software to be user-friendly for the most part, although there are some strange quirks that can be frustrating. For example, if you partially invoice an order and the remaining items are at no cost, the invoice enters a no-man-land where it both shows as open and yet is not retrievable. The only solution is generating a new order. Despite these small items, the program has worked smoothly for us. We enjoy the ability to customize the system and to add-in features, especially the ability to process credit cards in the program. For managers, the newer reporting features are very helpful for monitoring sales and inventory. Reporting through sql or crystal reports makes the creation of custom reports simple which is important especially in relation to custom facing documents.
- Simplifying min/max inventory reviews
- PO entry and receiving
- Order entry and production order entry
- Custom reporting and high level reviews
- Viewing negative inventory requires a custom report
- Physical inventory process is unnecessarily complex with multiple inventory locations having to be run separately
- Capturing of labor on partially closed production orders is not ratio based
- Streamlining of processes
- Time savings with built in high level reporting
- Customized notifications to customers with receipts and invoices
We did not try any other products. We migrated to Macola from an older product.