Powerful tool delivers maximum features for reasonable price
March 04, 2022

Powerful tool delivers maximum features for reasonable price

⚙ Kate Montressor ⚙ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MadCap Software

Our team writes the technical documentation for all products that our company offers. We like the flexibility and control MadCap Flare gives us. We use Flare connected to Git, so we can take advantage of seamlessly sharing files, branching and merging, and content management. We take advantage of many Flare features, especially the powerful search engine and the ability to create filtered searches. We like the ability to customize our docs with our own javascript. Single-sourcing is easy with the ability to output to multiple formats, and using Snippets and Variables.
  • single-source features
  • powerful search engine
  • easy to publish to our website
  • We always need one more thing, but are able to adapt using our own code
  • Search
  • TOCs
  • Ability to import small projects into one large project
  • None - it's very economical, and we don't need engineers to maintain it. We can design and update within our team.

Do you think MadCap Flare delivers good value for the price?

Yes

Are you happy with MadCap Flare's feature set?

Yes

Did MadCap Flare live up to sales and marketing promises?

Yes

Did implementation of MadCap Flare go as expected?

Yes

Would you buy MadCap Flare again?

Yes

We currently use Flare for end-user docs but are in the process of implementing it for our API documentation. Having the content broken down into separate topics makes it easy to edit and add content. The drag-and-drop TOC makes it easy to rearrange topic order. I have also used Flare for writing non-technical books, as the built-in features help keep me organized.