In my opinion good email deliverability, unreliable pricing
October 01, 2021
In my opinion good email deliverability, unreliable pricing
Score 1 out of 10
Vetted Review
Verified User
Software Version
Gold
Overall Satisfaction with Mailjet, from Pathwire
We have been using Mailjet [for the] last 3 years and have upgraded from their basic plans [to] gold plans. Their email delivery is fantastic. They basically have 2 pricing, Entry Level 450000+ mails of Basic and Premium Level of 450000+ mails. Our work was going on [the] regular plan of sending 450000+ mails. Now, this week we got [an] email that they are decommissioning this plan and keeping only $400+ plans which [are] almost 2.5 times [our] current plan. So when we talked to support they [told us] that this plan [was being] decommissioned and [they are] keeping only the advanced plans as decided by [the] management and [there is] no option to keep our old plans or alternative similar plans.
Really, [I feel] it is DISAPPOINTING that a great email delivery service provider [does] such cheap things [in my opinion]. Surely now until we get [an] alternative we will be sticking to [their] services and have already downgraded our plans. Once we get [an] alternative at reasonable pricing then Bye Bye to MailJet. Now [I think] many users like me who [did not know] earlier [will] suddenly see [a] high bill amount [and] will start posting negative reviews.
Really, [I feel] it is DISAPPOINTING that a great email delivery service provider [does] such cheap things [in my opinion]. Surely now until we get [an] alternative we will be sticking to [their] services and have already downgraded our plans. Once we get [an] alternative at reasonable pricing then Bye Bye to MailJet. Now [I think] many users like me who [did not know] earlier [will] suddenly see [a] high bill amount [and] will start posting negative reviews.
- Email delivery in inbox
- Easy interface
- Good for training institutes where subscribers keep on updating every month and removed every month
- Plan pricing
- Mail goes to customer so it is [a] good service
- At current pricing MailChimp is more cheaper than Mailjet
Do you think Mailjet delivers good value for the price?
Not sure
Are you happy with Mailjet's feature set?
Yes
Did Mailjet live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Mailjet go as expected?
Yes
Would you buy Mailjet again?
Yes