Makesbridge... Marketing Automation at its finest!
June 24, 2015
Makesbridge... Marketing Automation at its finest!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Modules Used
- Nurture Tracks & Templates
Overall Satisfaction with Makesbridge
I was looking for an affordable way to create a drip marketing campaign. It is used by the marketing department. It addressed the problem of marketing automation. It basically gives us an extra person in the office.
- Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
- The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
- Some difficulty navigating through the templates and in and out of certain paths.
- There is a peering that happens that connects with Salesforce and if your password automatically changes in Salesforce it shuts down your automation since it is logged into Salesforce. This could interfere with campaigns, but they have been very on top of changes like these.
- Great customer service
- Revived old opportunities
- Quicker lead conversion
- Increased employee efficiency. Nurture tracks increase the amount of contact with your pipeline exponentially
When I first got started I used Zoho. I was frustrated because the customer service was non existent. Whenever I take on a new project that is a little out of my scope I need to have someone who can walk me thorough it. Makesbridge does that better than any other company that I have worked with.