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Malware has Met its Match!
March 28, 2016

Malware has Met its Match!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Malwarebytes

Malwarebytes is being used across the whole organization that i work for. We have a corporate office, a few factories, a warehouse and many retail stores nationwide. Malwarebytes is on every end user machine throughout the company. Ever since implementing malwarebytes, we have not had a single instance of malware, spyware, bloatware or other types of infections in any of our machines. If any infections were to pass through the company firewall, malwarebytes picks it up right away and goes to quarantine.
  • The software is very good at working in the background without interfering with the end user in any way, there has never been a complaint of slowness on the machines or any excessive scan times because the users are unaware of it.
  • Malwarebytes management console is a very nice interface that tracks all of the machines on the network and shows which one is online, offline, up to date, out of date etc. I can also push installation packages to new machines without end user interaction.
  • Malwarebytes does extremely well what it is made to do, and that is to stop malware. Never once has any infection made it past malwarebytes to harm an end user machine.
  • Malwarebytes is always up to date, definitions are downloaded on a daily basis, you can trust that your software is current and you are being protected from the latest threats out there.
  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
  • There are no infections on our machines, no need to have a tech spend time cleaning infections.
  • End users are more productive, not having to deal with pop ups, advertisements and other distracting malware that decrease productivity.
  • One software, easy installation, works as needed, gets the job done. I would say that is 100% Positive ROI.
The only scenario that malwarebytes is less suited is in closed networks that do not have access to the internet or access to external devices such as usb drives etc. Such machines can be those that are specific to factories etc that has very little external contact. Any other machines that have end user interaction is susceptible to infections, and malwarebytes is strongly suggested.