A great safety net for your network.
January 14, 2020

A great safety net for your network.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Malwarebytes Endpoint Protection

It was used on a trial basis for a few months on about 20-30 machines (combination of end user and server devices). It filled gaps left by our main AV solution, in particular it was able to detect a number of malware strains that our existing AV had not detected. It also has very intelligent anti-ransomware capabilities, and the feature that can show the highly detailed report of what a particular process has done (what it's spawned, files modified, URLs accessed etc) when it's ran on a machine is highly useful in identifying malicious software from false alarms. The remote remediation has also proven to be highly effective

Pros

  • Anti-ransomware; the rollback feature, and the ability to stop ransomware in it's tracks would be highly valuable in the event of a ransomware infection reaching a machine. It can block a machine from communicating on the network, prevent the infection from modifying any more files, and allows for a full machine rollback to prior to the infection if required.
  • The management console gives you a lot of information on the target machine, including general asset details, as well as infection details. It also has very effective remote management and remediation tools.

Cons

  • The remote deployment tool could do with a little work; occasionally there would be errors deploying it to a remote asset, and the errors were not especially clear on what the issue was. The deployment tool also requires the install files to be downloaded onto the machine you are running the tool from, rather than being able to pull from a server location. The installer is also just an executable that you launch each time you want to install.
  • Firewall capability isn't really present in the product as it stands, which is why it's running in tandem with our current solution.
  • The ease of remediation has saved our IT team a number of hours manually installing, for example, the free version of Malwarebytes to remove infections, and then cleaning the machine up. Being able to centrally send commands to clean the device is much more efficient.
  • The centralised management has also alerted us to infections on machines that we might not otherwise have known about, as the existing AV had not detected them, saving us potential data loss, or system damage.
It provides excellent cover in terms of ransomware, and when running various testing tools to see the effectiveness, it scored much more highly than our existing product. It also has excellent recovery options, with the roll back feature. I selected it because of the experience I'd had in the past with the free tool, which is always the first choice we go to when we've had an infection on a machine that our AV has been unable to remove
Whenever I've had a query for the support team, they have got back to me very quickly, and given me very well detailed advice on fixing whatever the issue I had was. They also pointed me to help documents and such where I could find more information if I needed.

Do you think ThreatDown, powered by Malwarebytes delivers good value for the price?

Yes

Are you happy with ThreatDown, powered by Malwarebytes's feature set?

Yes

Did ThreatDown, powered by Malwarebytes live up to sales and marketing promises?

Yes

Did implementation of ThreatDown, powered by Malwarebytes go as expected?

Yes

Would you buy ThreatDown, powered by Malwarebytes again?

Yes

It's well suited to most environments, however, it has some compatibility issues if you need to deploy it to older operating systems that are out of support (which is understandable of course). If you work in an environment where you have older OS's in the business, the client may not be able to be installed remotely, or at all (depending on the OS). However, if the product supports the OS's you run, it's a very good product to invest in for peace of mind. I was also able to run it on the servers with no impact on their performance

ThreatDown, powered by Malwarebytes Feature Ratings

Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
10
Hybrid Deployment Support
Not Rated
Infection Remediation
10
Vulnerability Management
Not Rated
Malware Detection
10

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