Marketo - Great email tool!
Updated March 23, 2016

Marketo - Great email tool!

Erin Heiser | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Global Enterprise

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

We are mainly using Marketo to send blast emails. We also have a few simple nurture programs running that we plan to expand upon in the future. It is mainly being used by the marketing department but the sales teams are utilizing it as well. Marketo makes it easy to segment our audiences and get the right message to the right person.

Pros

  • The integration with Salesforce works very well.
  • The reporting features of Marketo, specifically the ability to see who has opened, clicked or unsubscribed to emails is very helpful. And the ease at which we can then follow up or act on those actions is very helpful.
  • The ability to allow Leads to maintain their own email subscriptions is a huge plus.

Cons

  • I would like to see the initial training for the product conducted differently. I think that it needs to be tailored to the specific client.
To utilize Marketo fully you should be running automated nurture programs. I feel that we have just scratched the surface of what Marketo can automate for you.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
9
Standard reports
9
Custom reports
9
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
8
Integration with Salesforce.com
9

Using Marketo

  • Better Customer Service - Marketo has allowed us to tailor our communications to the right recipient at the right time.
  • Branding - Marketo has allowed us to strengthen our brand by being able to design consistent emails.

Evaluating Marketo and Competitors

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