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Great solution for fast payments
February 10, 2020

Great solution for fast payments

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Marqeta

We adopted Marqeta for their debit card program. It has been a great partnership over the last two years. They are a great and very tentative team. We use it to make sure people are able to get money sooner and use it whenever they want without the wait. Payment speed is very important and they deliver.
  • Money delivery.
  • Support is excellent.
  • Is not available for business users.
  • Is not available for international users.
  • Payment speed has been great.
  • Improved security.
We haven't really looked at other options as Marqeta is known to be one of the best solutions currently. We like working with them a lot and they are a great partner to us. They are growing and developing so still working out some kinks but I think there is a lot of potential.
The support team has been excellent and very responsive. Whenever we had issues and reached out, we were able to resolve most problems within 24 hours. I think it really helps that they are still a new-ish startup and are very hands-on with their business and with support.

Do you think Marqeta delivers good value for the price?

Yes

Are you happy with Marqeta's feature set?

Yes

Did Marqeta live up to sales and marketing promises?

Yes

Did implementation of Marqeta go as expected?

Yes

Would you buy Marqeta again?

Yes

It is a great solution for people that want to make sure their users get their funds fast and to the debit card. It takes much less time than it would with a bank. It doesn't work well as a solution if you are looking for international or business users or have large sums you need to spend every day.