Item: MasterControl Manufacturing Excellence
Rating: 10
Author: Justine Lefort

Overall Satisfaction with MasterControl Manufacturing Excellence

Use Cases and Deployment Scope

We are using this to automate our production batch records from paper to digital. We are also able to incorporate training links so we can be sure that our employees are trained on the processes involved. We are also incorporating our preventative maintenance and calibration program for all production equipment into the batch records. This allows us to ensure our equipment is up-to-date on calibrations and maintenance before starting any batches.

Pros and Cons

Pros

Reporting
Digitalization

Cons

Time tracking in tables
Going backwards in screens

Return on Investment

Reduction in staff hours
Reduction in input errors

Usability

The package is very user-friendly however, some users do find it repetitive. There are a lot of good options for configuration in the software. You need a good person assigned to building your records and managing that.

Key Insights

Do you think MasterControl Manufacturing Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Manufacturing Excellence's feature set?

Yes

Did MasterControl Manufacturing Excellence live up to sales and marketing promises?

Yes

Did implementation of MasterControl Manufacturing Excellence go as expected?

Would you buy MasterControl Manufacturing Excellence again?

Yes

Other Software Used

Microsoft Dynamics 365

Likelihood to Recommend

Anyone looking for a digital back record solution would be smart to look at MasterControl. Their package is well designed, and they are always in innovating new solutions for it. Digitalizing your batch records will make them seem longer when you convert them to a PDF, but they are actually more efficient in the digital form. If MasterControl could come up with some solutions on how to manage that part, That could help with FDA submissions and so on. They are not as easy to read in that format as they are digitally.

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