MasterControl Quality Excellence helps us track and trend our process times as well identify areas of improvement.
October 23, 2024

MasterControl Quality Excellence helps us track and trend our process times as well identify areas of improvement.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MasterControl Quality Excellence

We use MasterControl Quality Excellence to manage our documents, training, and quality events. It helps us stay compliant with federal and international regulations. The reports help us track and trend our process times as well identify areas of improvement.
We are using it globally at five different sites and in multiple languages.

Pros

  • Provides audit trail
  • Tracks changes

Cons

  • Out of office tool is cumbersome
  • License types/cost
  • Internet browser data issues
  • Improve processing times
  • We can do more with less people
Scalability

Do you think MasterControl Quality Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Quality Excellence go as expected?

No

Would you buy MasterControl Quality Excellence again?

Yes

Comments

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