Great system to implement and manage
March 24, 2025

Great system to implement and manage

Jennifer Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MasterControl Quality Excellence

We use MasterControl Quality Excellence to manage the creation, tracking, approvals, storage, reporting and archival for the following processes:
Documents
Training
Quality Events such as CAPA, Incident, Deviation, etc...
Because MasterControl Quality Excellence allows for creation of specific workflows we can define the path for each process depending on the end user need.
Scope includes all facilities and all GMP processes.

Pros

  • Structure of InfoCard as the core for document, training and processes. It allows to easily configure numbering, custom fields, and link and attach other elements within the system.
  • Process and Document workflows can be designed using any sequence with options to define different approval levels and conditions.
  • The system can be easily configured per the business needs without the need of MasterControl Quality Excellence company

Cons

  • Include eForms in Insights for reporting purposes
  • Elimination of paper and printing costs by transforming manual processes to electronic.
  • Improving cycle times by allowing users to access, collaborate and approve processes electronically using e-signature
MasterControl Quality Excellence is a tool that can be configured for any industry and purpose. For businesses that are highly regulated the system has the advantage of being fully validated and compliant with 21 CFR part 11 requirements.

Do you think MasterControl Quality Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

Yes

Did implementation of MasterControl Quality Excellence go as expected?

Yes

Would you buy MasterControl Quality Excellence again?

Yes

MasterControl Quality Excellence is easy to configure and provide the elements required to build a system to fit particular needs. In addition, the system is user friendly and can be learned quickly without any programming or specific IT skills.

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