MasterControl Qx with Life Sciences.
Updated October 07, 2025

MasterControl Qx with Life Sciences.

Kirsten Earles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MasterControl Quality Excellence

MasterControl is Aldevron’s
eQMS, which encompasses various components that support compliance. The primary uses for the system are:

Documentation storage.
Non-executed templates and executed versions of documents are stored
within the system and used for initiating,
approving, and storing quality items within the process and AQEM modules, such as Quality Events/Deviations, Out of Specification (OOS) items, Invalids, CAPAs (Corrective and Preventive Actions), and Change Controls. Aldevron’s training management system captures copies of physical training documents as well as electronic training documents (such as read and understood training for SOP reading).

Pros

  • Documentation storage.
  • Training management system.
  • Launching/Approving Quality eForms.
  • Listing all our clients and suppliers.
  • Adding Ax

Cons

  • AQEM
  • JReports and Insights.
  • Prereqs for trainings.
  • Less time locating documents.
  • Training module is great for record keeping.
  • Reporting could be improved.
  • Having personal support is highly needed.
It is very easy to navigate, thanks to the numerous training modules available on both their side and ours. They also provide additional classes for more in-depth training. Users with little to no experience are able to navigate the system effectively while working with us.
MasterControl makes it easier to have control over what people can see and download. MasterControl also hides archived documents from users' view, so they aren't using an out-of-date copy while working in the labs. The training module is also enhanced by the attachment section, which accommodates both paper-based training and training conducted through the system.

Do you think MasterControl Quality Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Quality Excellence go as expected?

Yes

Would you buy MasterControl Quality Excellence again?

Yes

It captures copies of both physical training documents and electronic training documents (such as read and understood training for SOPs). Initiating,
approving, and storing quality items within the process and AQEM modules, including Quality Events/Deviations, Out of Specification (OOS) items, Invalids, Corrective and Preventive Actions (CAPAs), and Change Controls. Documentation
storage. Non-executed templates and executed versions of documents are stored
within the system.

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