Master Control an easy way to maintain documents in Life Sciences
July 22, 2025

Master Control an easy way to maintain documents in Life Sciences

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MasterControl Quality Excellence

MasterControl Quality Excellence has been very useful in the life sciences helping us to organize work instructions and standard operating procedures, allowing us to easily find them when needing. It has also been great at letting us easily input and track trainings of employees, we are able to find trends in training and also gaps that need to be filled. It has helped us to see where training needs are required.

Pros

  • Document Control
  • Easy to update Documents
  • Training tracking

Cons

  • searching sometimes is difficult if you don't have the exact document number
  • I would like to be able to put more than one prerequisite for trainings when creating them.
  • Sometimes it takes a while to get support for issues
  • It allowed us to decrease training time by several months as we could quickly identify when training hadn't been completed.
  • We also increased retention by 30% because new hires were able to feel more accomplished when training was completed quicker.
  • We increased on time delivery as well from having employees trained better allowing them to complete tasks with more effiency
It has been easy to use MasterControl Quality Excellence, the layout is intuitive and easy to navigate. Creating trainings has been simple and being able to add prerequisites before trainings release is nice. It would be nice if we could add more than one prerequisite though. Overall, it is a good program and simplifies my daily tasks.

Do you think MasterControl Quality Excellence delivers good value for the price?

Not sure

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Quality Excellence go as expected?

I wasn't involved with the implementation phase

Would you buy MasterControl Quality Excellence again?

Yes

It is well suited for creating and maintaining documents, allowing for collaboration across departments making it easier to complete tasks on time. It is also well suited for tracking training, we are able to create trainings for documents and for in person trainings that can then be signed off within MasterControl Quality Excellence.

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