We've been utilising Meltwater's core media intelligence and monitoring platform for years and we're big fans!
Overall Satisfaction with Meltwater Media Intelligence Platform
We utilize Meltware Media Intelligence Platform for media monitoring and business intelligence activities.
Pros
- Automated media monitoring newsletters
- An intuitive graphical user interface
- Regularly updated with new features
- Good customer support
Cons
- The AI for selecting stories to include in the newsletter can be refined
- Easy to provide feedback to feed into the selection algorithm should be enabled on a per article basis
- Make the advanced search more intuitive to use.
- Improved quality of media monitoring
- Saved time on media monitoring activities
- Enabled the ability to easily disseminate media monitoring throughout the business
Do you think Meltwater delivers good value for the price?
Yes
Are you happy with Meltwater's feature set?
Yes
Did Meltwater live up to sales and marketing promises?
Yes
Did implementation of Meltwater go as expected?
Yes
Would you buy Meltwater again?
Yes
Comments
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