"How to promote continuous improvement in Micro Focus Data Protector's business and support strategy?"
July 18, 2022
"How to promote continuous improvement in Micro Focus Data Protector's business and support strategy?"
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Micro Focus Data Protector
Basically, the product is used for protection needs related to critical, productive, and corporate information from different platforms and Applications. Some others have to do with billing information, appraisal of telephone calls, and projection in future areas of business. And about trade issues, there is really no such in fact, but at the moment there is a support renewal process, given by the migration of versions that are in progress.
- Stability and reliability.
- Friendly environment.
- Wide range of compatibility with multiple platforms.
- Easy to configure and install.
- Increase the range of support for new platforms.
- Improve the attention of support cases in terms of speed of attention.
- Keep me better informed of the latest solution updates.
- Positive: it maintains the stability of backups and recoveries of critical information.
- Negative: there are some other backup applications that exist in the institution and have gained ground on other platforms.
Do you think OpenText Data Protector delivers good value for the price?
No
Are you happy with OpenText Data Protector's feature set?
Yes
Did OpenText Data Protector live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of OpenText Data Protector go as expected?
Yes
Would you buy OpenText Data Protector again?
Yes