Microsoft 365 Business Review
July 05, 2019
Microsoft 365 Business Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft 365 Business
We use it across our whole organization, daily by most employees. We use all products in the mix, Word, Excel, Powerpoint, Outlook, Skype, Teams, PowerBI, etc. It helps us manage our email, create reports with Excel and PowerBI, communicate with each other with Skype and Teams. We are currently in the process of migrating to Teams.
- Outlook and the security behind it help us manage and securely read our email.
- Excel is used heavily by our finance departments for reporting.
- Teams is becoming our go to application for instant messaging and remote meetings.
- As of late, Microsoft's support has taken a dive. Open tickets that have not been responded to for weeks. Newly opened tickets with no response for weeks.
- I would like to see Outlook adopt some of the features from Gmail (example: appointments and reminders auto-added to your calendar).
- Teams can be very slow in opening OneNote tabs and updating pages.
- The PowerBI functionality has saved us a tremendous amount of time in analyzing disparate data.
- Teams seems to be more reliable for online meetings than Skype was.
- Microsoft's support of their products and the time they take to respond has negatively affected us.