Microsoft BI
Overall Satisfaction
Pros
- Great BI solution that is low cost.
- Integrates very well with other Microsoft Office tools such as Excel so end users do not need extensive training on a new reporting tool.
Cons
- No end user controlled reporting. An analyst with SQL coding knowledge needs to program each report.
- Ability to maintain and develop dashboards with KPI's for fast delivery to decision makers across the organization.
- Insight into overall departmental performance. Allowance for departments to set their own metrics for success.
- Data insights for marketing and sales campaigns allow decision makers to fine tune future campaigns.


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