Basic Review from and MSP
December 01, 2015

Basic Review from and MSP

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft IIS

I work for a managed service provider (MSP) that manages web applications for our users. Our perferred method of hosting is using Microsoft IIS.
  • Excellent Logging
  • Ease of use
  • Management of Application Pools (ie, the ability to gracefully recycle a single site)
  • SMTP relays only work in IIS6. Even when I'm on server 2012 R2 (IIS8) I have to install IIS6 management console to use a relay.
  • Not an IIS issue, but IIS has to be installed on Windows which is a performance hog compared to linux/Apache.
  • For sure better customer service. Our support team is able to quickly and efficiently perform basic tasks within Microsoft IIS without it being escalated up the chain because it is so easy to use.
  • Apache
Again Microsoft IIS is perfect for us due to the ease of use by our support team.
For us Microsoft IIS makes the most sense so our support team (front line Tier 1) can perform simple tasks that don't have to go to my team. The GUI interface and extreme ease of use makes Microsoft IIS our go-to.

Microsoft IIS Feature Ratings

IDE support
Security management
Administration and management
Application server performance
Open-source standards compliance