SCCM IS great, here is why!
April 13, 2017

SCCM IS great, here is why!

Brandon Pelinka | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft System Center

We use SCCM to help us in multiple areas. Machine management and settings is one of the main areas we use this tool. One of my favorite pieces is the image deployment. It is the cleanest and best way to create an image. It uses wmi to read the hardware and selects appropriate drivers. It lays down the drivers after the OS. Then it installs the software you choose. It works much better than a static image where everything is the same and you can run into multiple issues down the road. We also use it to capture images and deploy updates. Another great thing we use it for is patches and as a remote control tool for the machines in our domain. IT mainly uses this. It addresses hardware structure and security concerns. It is a great tool.
  • I love being able to image the different machine setups we have with one system.
  • I also love being able to manipulate windows settings without having to use group policy.
  • Patch management and taking over WSUS is a great feature.
  • More detailed information on where installs are at.
  • Easier and more granular reporting would be nice.
  • Ease of use.
  • I think it has a huge ROI especially on time saved by IT Staff.
  • It allows us to do automated tasks that would've been done manually and are sometimes forgotten.
  • The money spent will come back in multiples.
It's better than others because Microsoft knows its own OS better than anyone. It has a very rich feature set and allows companies to hit many areas of need with one tool. You can have IT staff get multiple tasks done just by logging in and they don't even have to leave their desk.
I think the bigger the company the more need for SCCM. It can function very well at a large scale. The imaging function and management capabilities far outweigh any little headaches you might get from the initial setup and installation. The anti-virus piece could be more robust and easier to use but it is nice to have it included.