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MicroStrategy Analytics Review: "Simplifying reporting needs"
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Updated July 29, 2016

MicroStrategy Analytics Review: "Simplifying reporting needs"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Analytics Enterprise

Overall Satisfaction with MicroStrategy Analytics

Microstrategy is currently being used by several different departments within the organization. It makes our reporting easier, where it provides the flexibility to automate much of it, as well as provide an easy to use interface for non sql savvy employees. It solves many of our reporting needs
  • Central location for reporting, makes it easier for several different departments to access different information
  • Automated reporting - allows us to schedule customized reports
  • Well formatted reports that are easy to run
  • My organization is on an older version of the tool with a lot less bells and whistles
  • If an employee is familiar with SQL enough, they can avoid using microstrategy
  • No other major cons
  • aqt
Microstrategy provides us with the functions we need to manage our diverse data sets
The process of connecting data to Microstrategy is easy and appreciated. It functions as expected, there are no conflicts between the source and the end result that's pulled from Microstrategy.
My organization utilizes the feature by allowing different departments pull different data sets for different purposes. In addition, we have standardized custom reports that are created by one group and could be utilized by another group, this way there is consistency in numbers across the enterprise.
Microstrategy is great for organizations that are looking to empower all types of employees with the ability to retrieve relevant data for their business functions.

MicroStrategy Analytics Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
10
Report Formatting Templates
10
Drill-down analysis
10
Formatting capabilities
10
Integration with R or other statistical packages
10
Report sharing and collaboration
10
Publish to Web
9
Publish to PDF
10
Report Versioning
10
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
10
Predictive Analytics
10
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Responsive Design for Web Access
10
Dedicated iOS Application
10
Dedicated Android Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10

Evaluating MicroStrategy Analytics and Competitors

Products Replaced

Key Differentiators

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Product usability is key, as it provides ease of use for different departments within our organization. When selecting the product, its important to determine the business needs and the functions that it will provide, but its equally as important to allow day to day users to test it out and ensure that they are comfortable with it as well

MicroStrategy Analytics Support

Support

10
From our experience, Microstrategy is very well supported. Whenever we have issues, they are resolved quickly

MicroStrategy Analytics Customer Support Pros and Cons

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Bug Resolution

Exceptional Examples of MicroStrategy Analytics Support

The best type of support, is solving a problem proactively, before it ever becomes a problem. With my experience in Mircrostrategy, we do not typically have any issues, and when we do, they are resolved extremely quickly.