Midigator is key to our company's growth :)
June 03, 2022

Midigator is key to our company's growth :)

Katrina Licudine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Midigator, an Equifax Company

Midigator has been very impactful for our company. We were able to curb our chargeback rates to as much as 75%. I truly love working with the Midigator staff they are friendly, super helpful, and get the job done in a snap. We will continue to grow and Flourish with Midigator as our partner!

Pros

  • Dispute Prevention is excellent
  • Amazing Support Staff
  • Timely delivery of Services

Cons

  • We'd love for Midigator to be able to expand their catch capacity
  • Prevent Flow
  • Broad reach
  • Timely Services
  • Dispute rate is at an all time low :)
  • We're able to communicate with our customers before a dispute lands on Stripe
  • We can confidently implement our subscription service

Do you think Kount, an Equifax company delivers good value for the price?

Yes

Are you happy with Kount, an Equifax company's feature set?

Yes

Did Kount, an Equifax company live up to sales and marketing promises?

Yes

Did implementation of Kount, an Equifax company go as expected?

Yes

Would you buy Kount, an Equifax company again?

Yes

Stripe, Shopify
We were very hesitant to implement our subscription service because of the percentage of disputes that it brings. As soon as we started with Midigator, those dispute rates went down. It gave us a fighting chance to communicate with our customers and prevent a dispute. We have started to scale and grow with confidence because we know Midigator has our back

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