Just go with Midigator and get on with your business
August 12, 2022

Just go with Midigator and get on with your business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Midigator

We use it to help manage our chargebacks. It helps us organize them and know any time we got a chargeback to help keep our MID's safe. I would say we use it on a very consistent basis and it's helped us save a lot of money, stress and effort.
  • Keeps track of all chargebacks for all MIDs
  • Helps fight chargebacks to save us money
  • Keeps our MIDs healthy which saves us money in the long run
  • Analytics gave us some problems in the beginning. The learning curve was a little steep as it was setup a little weird
  • The cost per chargeback is a little high honestly
  • I would love a summary of what chargebacks were actually saved
  • Chargeback management
  • I feel like I just answered this question :)
  • I don't know the ROI, that would be hard to calculate. But I know our return on time would be very high. I don't know how to give a percentage but it makes it "easily worth it".
We didn't use other products when we were first evaluating different options in the space. We actually asked several people who they used and they pretty much all recommended Midigator, so we used them. They've been great to work with and I haven't even thought of switching or researching anyone else.

Do you think Midigator, an Equifax Company delivers good value for the price?

Yes

Are you happy with Midigator, an Equifax Company's feature set?

Yes

Did Midigator, an Equifax Company live up to sales and marketing promises?

Yes

Did implementation of Midigator, an Equifax Company go as expected?

Yes

Would you buy Midigator, an Equifax Company again?

Yes

I think Midigator is perfect for small businesses who aren't super familiar with managing MIDs. It keeps everything easy to coordinate and maintain. That way we can worry about other things and let Midigator sort out chargebacks, which can sometimes cause businesses to fail. It's been great for us and pretty hands-off once we got the hang of it.