A Good Solution for the Retail Marketplaces. Reliable, Stable, Easy to Integrate.
January 12, 2018

A Good Solution for the Retail Marketplaces. Reliable, Stable, Easy to Integrate.

Leonardo Costa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Mirakl Marketplace Platform

We use Mirakl Marketplace platform as Seller platform of ePRICE Marketplace which is the major Italian marketplace onboarding Italian and European sellers. The platform provides the sellers with a back office to manage their products, offers, orders, customer care vs customers. As an operator, the Marketplace team uses Mirakl Marketplace to onboard, activate, manage, support sellers and define marketplace business rules.
  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
  • Seller performance tools
  • Order flow
  • Payments management in a PSD2 compliant envronment
  • We were able to develop our marketplace which is now the biggest Italian retail marketplace and is delivering very strong results.
In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
Management of offers and orders is working well and easy to integrate via API. Seller performance difficult to monitor and to manage with automatic rules.

Mirakl Marketplace Platform Feature Ratings

Product catalog & listings
8
Product management
8
Bulk product upload
10
Branding
Not Rated
Mobile storefront
Not Rated
Product variations
8
Website integration
10
Visual customization
Not Rated
CMS
Not Rated
Abandoned cart recovery
Not Rated
Checkout user experience
Not Rated
eCommerce security
Not Rated
Promotions & discounts
6
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
7
Order processing
9
Inventory management
9
Shipping
8
Custom functionality
Not Rated