Overall Satisfaction with Mitratech PolicyHub
Professional services provided excellent administrator and end-user training. Also, the product is very easy for end users to use so adoptability is very high.
PolicyHub is primarily used by IT and Legal departments with expansion planned for HR and manufacturing. Many of the policies that are published in PolicyHub are sent out corporate-wide. The software provides an excellent mechanism for deploying and tracking policy distribution to a large group of employees. It was purchased to help IT meet SOX, PCI and other compliance need and to provide a central location for policy storage, distribution, and user auditing.
- Employee document compliance and acknowledgment is very simple and straight forward. Virtually no learning curve.
- Software makes it very easy to publish to large or small groups.
- Document retraction can be confusing. Document in the library will still show as published even though it has been retracted.
- Reporting is lacking in some areas. We have had issues meeting compliance requirements for document review status dates.
- PolicyHub is a cost-effective solution that allows our company to track and manage the many policies we are required to produce. It has significantly reduced the amount of time and effort it takes to distribute policies to employees corporate-wide.
- Product Features
- Product Usability
A software solution that is strictly for policy management is not an absolute must-have. There are other ways to manage policies. With that in mind, the price was an important element in the decision process.
Product works well for us and is quickly being adopted by other areas of the company.