MobileIron works for us.
Robert Stein | TrustRadius Reviewer
Updated June 08, 2015

MobileIron works for us.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

5.9.2

Modules Used

  • Sentry
  • VSP

Overall Satisfaction with MobileIron

We began using MobileIron when we became invoked in a broad rollout of mobile devices in our company, specifically iPhones and now iPads. We use it across the entire company, from field workers to office staff. Our main reasoning was for the security of company information on mobile devices. A secondary concern was distribution of apps and content, such as documents and integration with Exchange for push email.
  • The use of push email in a secure environment is especially important to our company. It has increased email use by field staff and gives another communications channel.
  • MobileIron security profiles have been a key component to our implementation. We can now enforce lock times to help secure the devices.
  • We have greater visibility into the devices, such as the ability to monitor data roaming, which is important for us since we are adjacent to Canada with high-powered towers.
  • We plan to implement a Content Management application that connects directly with MobileIron.
  • We have struggled with Docs@work, which is supposed to give us Content Management capability.
  • An added feature that would be helpful for us would to be able to add user designed fields, such as an asset tag column for inventory purposes.
  • I think that the biggest ROI for us has been the increased use of email to our field staff, who work in a very widely dispersed service territory.
  • Because of the security features with MobileIron we feel more comfortable hosting company sensitive content and applications on our mobile devices.
We had looked at a few other MDM soultions and MobileIron had several selling points which drove our decision. LDAP integration was important as it helped to make push email possible.
I think that MobileIron is well suited to an environment with a strong IT capability, as it does require some considerable up-front configuration and ongoing maintenance, particularly regarding upgrades, which seem to be non-trivial.

Using MobileIron

MobileIron lacks a few features that we would like to use, but it is meeting our overall objectives, and is working pretty well for us at this time.

MobileIron Implementation

Change management was a small part of the implementation and was well-handled