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Using MobileIron basics for easy management
Updated May 22, 2020

Using MobileIron basics for easy management

Christopher McCarthy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with MobileIron

We use MobileIron to secure company cell phones issued to doctors and extenders that need access to email and other resources on the go. Our primary reason for purchasing MobileIron initially was for email encryption and phone security. Being able to manage users access to business resources and be confident that a lost device would not result in a regulatory infraction.
  • Securely delivering email.
  • Enforcing phone security policies.
  • Providing management and visibility of mobile devices.
  • At this time, we have had users have issues with their devices checking the servers only if they use cellular and not WiFi.
  • Getting into additional features beyond the basics is not as intuitive as we would like.
  • Notifications and notification conditions could be broader to allow more types of alerts.
  • As mentioned, security has been our goal and MobileIron has provided it.
  • Ease of add and removal of devices, as employees have come and gone.
  • Compliance with HIPAA standards for the handling of email securely.

MobileIron was a better fit for our size organization. The MS office 365 tools become available with a higher tier of license than the one we own. So for a small deployment MobileIron was the better fit. If we were to scale up our Office 365 deployment and licenses then we would like consolidate our secure email services through them.

The other benefit is mobile device management which O365 does not appear to offer, so MobileIron allows that level of management control.

In our case, we needed a basic security solution for securing mobile devices and data being sent and stored on them. MobileIron offers a lot of additional features that we have not even started to take advantage of. For someone looking for a mobile device management solution that also offers business functions I would say MobileIron does a good job.

This use to be an 8, but we have had recent issues with MobileIron and Android 10 not being supported without a Google Enterprise installation. As we are a small business this has complicated our deployment.