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Jobber

Jobber

Overview

What is Jobber?

Jobber is field service management software from the company of the same name in Edmonton, Alberta.

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Recent Reviews

Jobber is More Job!

9 out of 10
September 18, 2020
Incentivized
We are using it to assign 'jobs' or tasks completed in the field. Whenever a client contacts us we are sending out someone from our team …
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Reviewer Pros & Cons

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Pricing

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Core

$39 per month

Cloud
Annual Plan 1 user

Connect

$119 per month

Cloud
Annual Plan up to 7 users

Grow

$239 per month

Cloud
Annual Plan up to 30 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://getjobber.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $39 per month 1 user
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Product Demos

Jobber | Video Demo | Power-up Hacks by Major League Hacking

YouTube

How to Get Started with Jobber Software Demo

YouTube
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Product Details

What is Jobber?

Jobber is a software tool that helps home service businesses run their operations more efficiently by keeping jobs on track, from the customer’s request to payment. With Jobber, users can schedule jobs, optimize routes, and send quotes and invoices by email or text.

Jobber Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Jobber is field service management software from the company of the same name in Edmonton, Alberta.

Jobber starts at $39.

Service Fusion, HouseCall Pro, and ServiceTitan are common alternatives for Jobber.

The most common users of Jobber are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(19)

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Score 2 out of 10
Vetted Review
Verified User
Tracking work orders, scheduling, quoting, billing, collecting, and client data, most of the time, when it works. Plumbing and HVAC service company.
  • I think it's better than it used to be.
  • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
  • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
  • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
  • I found no merge functionality. Same client has two entries? Too bad.
  • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
  • In my experience, the app is unusable, must use the web version on a mobile device.
  • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
I believe it is functional and better than nothing. In my opinion, if you could get by with the basic version and you have an extremely small company and don't expect to grow at all, or need more capabilities, then it may be ok, otherwise the price is going up, up, up.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Manager workflow, scheduling, keep everything organized and in one place, department-specific for ease of use, to ensure everything is defined and easily accessible. Our previous system was manual, not organized, and it was hard to find customers and suppliers. We were also looking for software that the whole company could access, and not specific to one user.
  • Organized
  • Easy to access
  • Stellar customer support
  • Coordinate customers documents.
  • Add additional apps.
  • Tailor a bit more specific to my situations.
Easy to use and access, organized, assisted with workflow and scheduling, conflict resolution with a customers invoice or billing, only as good as the data that is imputed, might need a check and balance through to ensure there are no duplicates or erroneous data. It would be helpful to streamline to save crucial time and resources.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for the maintenance division of our property management company. It helps our techs to keep track of open, in progress, and closed ticket items. Jobber is user-friendly and very efficient for our needs. It also is a good backup in case there is ever a dispute.
  • Assignment of jobs/tasks to individual techs.
  • Tracks the progress of the tasks from assignment to completion.
  • Enables us to follow employee productivity.
  • I cannot think of any specific areas needing improvement at this time.
When you have a lot of techs out in the field, Jobber helps to keep track of who is assigned to which job. This lessens the likelihood of miscommunication or having jobs "fall through the cracks." Techs do not need to physically come to the office for their assignments each day which saves time and money since they can access their Jobber assignments through their phones.
Michael Bedell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire company uses Jobber - as it acts as our command center, allowing us to quickly see what has been done, needs doing, and what our future holds.
  • Quick scheduling
  • Time tracking
  • Detailed Reports
  • Client History
  • Adding contract language to proposals
  • budgeting
  • project costing
Jobber is a great fit for contractors that are just starting up, as well as small to medium-sized businesses looking to get organized.
September 18, 2020

Jobber is More Job!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using it to assign 'jobs' or tasks completed in the field. Whenever a client contacts us we are sending out someone from our team (no rule, mostly legal) and Jobber helps to follow the process from filing a request and preparing a quote to scheduling a task and sending out an invoice. It connects all the dots and makes the process smooth and trackable.
  • Quotes look professional. Clients love them!
  • Time sheets are neat and clean.
  • Keeping track of clients' information accurately and precisely.
  • Pricey. They should consider some more affordable options.
  • Design. As we ramped up our visual identity we were looking for a more modern design.
  • To include visible discounting options on quotes, for example.
It is well suited for medium-sized organizations with a limited number of clients and processes that are not constantly interrupted. We are using it for the field jobs, but for those that are more back-and-forth and require a lot of iteration, I don't think fits well. It is meant for providing service -- deliver service -- done scenarios where workflow follows a stream.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jobber has become an indispensable tool for our company. It makes route management and scheduling extremely simple. It gives our entire team a clear view of the work to be done...with views for the day, week, and month, so we can plan accordingly. The scheduling feature makes entering recurring jobs quick and simple. We also rely on the client email reminders as an important touch point for our clients.
  • The recurring job feature was key to our decision in selecting Jobber. There's a lot of flexibility in how you schedule recurring work. I especially like that you can select the frequency (weekly, monthly) coupled with either a specific date or day of the week/month.
  • Client email reminders help our clients know when we're coming and provide an important point of contact. Customizing the email was easy.
  • Client overview. It's extremely helpful to be able to view a client's record and see the upcoming visits along with the completed work.
  • While Jobber does have some integrations with third-party payment processors, the one thing we're missing is the ability for Jobber to trigger recurring payments with those providers. This would help us immensely.
Lawn care, pest control, maid/cleaning service. I can see this being a valuable tool for any business that needs to schedule and route jobs. There isn't a project management tool, per se, so I wouldn't think it would be a good fit for an organization looking to manage projects or team collaboration. To be clear, we didn't expect Jobber to have that feature, so this is not a weakness or disappointment.
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