Buyer Beware

Utilized the ELD and camera devices. The dashboard is probably the only win out of the whole solution I feel. It is concise and easy to navigate. But unfortunately that is where it stops. The ELD uses bot WIFI and Bluetooth connections and this was where the problems arose from. It became unusable once you lost conductivity to either one of those. From my experience the data caps are also an issue as they state that it is a secure connection but we kept losing data and were always bumping up against our data limits on every device, which then would lock out the driver from logging in and created another issue with compliance. Overall we found that we spent way too much time and effort managing a platform that should have been seamless, but in the end had to switch out to another platform as the program was causing to much time on the phone with a support team that in my view spun you around in circles at time with no answer or outcome. Cameras were not worth the effort at the time as again you spend countless time timing to nail down a time frame of an incident, and then only can download 1 minute segments and if you try this to many times it will time you out and you have to come back later. In my opinion, honestly Not worth the time and effort to manage all the issues.

I feel that question is a joke, there was no ease of use throughout the platform whatsoever. The transition between numerous representatives sometimes changing weekly was going us the conclusion of how the platform internal process was going on. As I think in 6 months we had 6 different people in charge of our account.