Great provider for many fleet's needs. Easy to work with. A+
May 15, 2023

Great provider for many fleet's needs. Easy to work with. A+

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Motive

I had a multiple options for ELD to pick from. Motive were most clearly priced and cooperative with fitting the product close to our needs. Their service and products are easily scaled up and grow along with our company growth. The greatest thing about Motive is that I don't get any unsolicited phone calls from their affiliates. The company has one sales rep assigned to the account and, in my case, our account manager knows what we need and how to get it done. I would refer my friends to Motive in heart bit.

Pros

  • Billing
  • Expending services
  • Absence of unsolicited calls

Cons

  • Expand load board to include LTL loads
  • Improved safety
  • Gain more control over fuel costs
  • Easily track the driver's location
  • Improved asset health and reduce maintenance cost
I have all information about my fleet at my finger tips when I need it. I can see where our trucks at, the health of the truck, any areas of attention for the driver's behavior is right there on the dashboard for me to see. I have an easy way to track fuel cost thru the dashboard as well.
Motive were willing to negotiate with me on the cost when I was implementing the ELD services into our fleet management. The implementation and install of the hardware was very straight forward and easy to do.

Do you think Motive delivers good value for the price?

Yes

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

Yes

Did implementation of Motive go as expected?

Yes

Would you buy Motive again?

Yes

Great customer service if you have any issues. It helps a lot when you can talk to live person in fairly short amount of time.
The network cameras are great tool as well so you can see what is going on the road at anytime from anywhere.
Sometimes pricing can be a little higher than other companies charge for ELD but Motive is willing to negotiate the price.

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