MYOB are a waist of time and money. NEVER AGAIN
November 09, 2021

MYOB are a waist of time and money. NEVER AGAIN

Adric Spiteri | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with MYOB

For all our accounting.
  • [In my experience] MYOB Screwed up all my Quotes and cost me hours of lost time and money
  • Credit card fees
  • [I feel that this was] a negative [impact]

Do you think MYOB delivers good value for the price?

No

Are you happy with MYOB's feature set?

No

Did MYOB live up to sales and marketing promises?

No

Did implementation of MYOB go as expected?

No

Would you buy MYOB again?

No

[I feel it was] very poor [and I won't use it] again.
[I felt] forced to switch to their new interface. [In my experience] it messed up all my quotes and invoice totals. [I believe I] waited 2 hours on technical support, just to be told everything needed to be fixed manually, by me, even though it was all their fault.
[In my experience ]MYOB [tries] to charge me credit card fees every time I invoice. I have to UNCHECK the option for each invoice created otherwise I get a rude shock when the MYOB invoice comes around. When I chose to change my accounting software they told me that I can not transfer my contact details over and everything needs to be done manually. Another obvious way of trying to keep customers using their poorly designed and expensive accounting software. I deeply regret ever signing up to MYOB and would never recommend anyone to use them. [I feel that they have] poor service and poor interface. [In my opinion] this was a horrible experience and [I feel that this product] a huge waste of time and money

MYOB Feature Ratings

Accounts payable
1
Accounts receivable
1
Cash management
1
Bank reconciliation
1
Expense management
1
Time tracking
1
Fixed asset management
1
Multi-currency support
1
Multi-division support
1
Regulations compliance
1
Electronic tax filing
1
Self-service portal
1
Global Financial Support
1
Primary and Secondary Ledgers
1
Intercompany Accounting
1
Localizations
1
Journals and Reconciliations
1
Enterprise Accounting
1
Configurable Accounting
1
Centralized Rules Framework
1
Standardized Processes
1
Inventory tracking
1
Automatic reordering
1
Location management
1
Manufacturing module
1
Pricing
1
Order entry
1
Credit card processing
1
Cost of goods sold
1
Order Orchestration
1
End-to-end order visibility
1
Order exception Resolution
1
Pay calculation
1
Benefit plan administration
1
Direct deposit files
1
Salary revision and increment management
1
Reimbursement management
1
Dashboards
1
Standard reports
1
Custom reports
1
API for custom integration
1
Plug-ins
1
Role-based user permissions
1
Single sign-on capability
1